Salesforce Production Support
Salesforce Production Support
at Gusto
Denver, San Francisco
We are looking for a dynamic, dedicated Business Technology Developer to support Salesforce and other integrated platforms for our Sales, Service, and Marketing teams.
Our Business Technology team creates solutions, systems, and tools for Gusto. As part of our Business Technology team, your core responsibility will be to provide exemplary service answering questions, handling issues and troubleshooting and resolving issues.
Here’s what you’ll do day-to-day:
- Provide application support for Salesforce and other integrated platforms like Salesloft, Genesys, etc.,
- Responsible for the issues reported for Salesforce and other platforms used by Sales and CX
- Conduct Root Cause analysis research of recurring issues and permanent resolution and/or prevention.
- Establishes and uses application/system monitoring tools to manage and address issues in a proactive and timely manner.
Here’s what we're looking for:
- 2 years experience with Salesforce Sales/Service cloud
- 2 years experience with building custom solutions using Apex, Visualforce, and Lightning
- Salesforce Certified Developer
- Experience integrating business applications using platforms like Mulesoft, Snaplogic, Workato, etc.,
- BA/BS degree in Computer Science/Math or equivalent practical experience
- Passionate about helping small business owners convert pain points into solutions
About Gusto
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.