Strategic Account Executive, Email
Because you belong at Twilio
The Who, What, Where and Why
At Twilio SendGrid we’re focused on developing and expanding our world-class, cloud-based customer engagement platform. Twilio SendGrid is a company that is empowering the world’s developers with modern communication in order to build better applications.
The Account Executive role at Twilio SendGrid is pivotal to the success of the organization. It is an exciting opportunity to be part of a highly motivated sales team in an extremely fast-paced and rapidly changing environment. The ideal candidate is ambitious and seeks a challenging work environment, as well as possesses the desire to contribute to the growth of a company that is changing an industry.
Twilio SendGrid is looking for a Strategic Account Executive to partner with major existing and new global customers to develop and optimize their use of SendGrid and help them leverage communications and customer engagement in their businesses. The candidate will be responsible for building relationships deep and wide in the accounts qualifying new prospects and managing major strategic deals to closure
- 5+ years of Enterprise Sales experience and a track record of personally selling and closing complex technical solutions to enterprises and software companies in excess of $500K.
- Global account management experience.
- Demonstrated success by exceeding quota on a consistent basis.
- Responsibilities will span from driving the sales process from internal leads to qualifying new prospects and managing deals to closure.
- Bachelor’s degree or equivalent years of experience.
- Business process management experience a plus.
As a Strategic Account Executive, you will:
- You will be responsible for managing and growing our book of business with some of the largest global customers. The Strategic Account Executive will need to expand and build relationships with senior line of business owners and executive stakeholders (CTOs, CIOs, CPO / VP of Product) to uncover new opportunities where Twilio can help solve the company’s pains and challenges through superior communication and customer engagement solutions.
- You have several years of Major Account or Enterprise Sales experience and a track record of personally selling and closing complex technical solutions to enterprises and software companies in excess of $500k ARR. You’ve demonstrated success by exceeding quota on a consistent basis.
- You’ve mastered developing strategic ROI driven plans, creating pricing proposals, negotiating terms and managing the contract process. Ideally, you also have experience selling communications to a technical and business audience, building trust and mutual respect with technical customers and peers.
- You have world-class communication and presentation skills to make complex contractual, technical, and financial details sound simple.
- You have the ability to balance competing priorities and manage multiple project/deals at the same time. As an added bonus, you’ve previously sold cloud or enterprise software.
- Travel will be required <20% of the time.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, non-profits and enterprise to make an impact on their services. Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.
We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.
This position will be located in our office at 1801 California Street, Denver, CO. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.