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Solution Consultant Senior - Digital Transformation

| Greater Denver Area

 

Position Details:

The Senior Solution Consultant (Digital Transformation) performs both a sales and technical role in support of sales productivity and deal flow by securing the “technical close” of the sale. Knowledge of BSS solutions, Cloud Architecture and SaaS solutions is important. In collaboration with sales, service, solution architecture, development, and product management, the Solution Consultant, Senior educates potential customers while comparing and contrasting the solutions available for purchase.  This role leverages both business and technology knowledge in order to map technical benefits to the actual business requirements.   The Solution Consultant, Senior possesses in-depth product and technical knowledge to lead sales staff and the customer through sales presentations and product demonstrations while assessing the potential application of company products to meet customer needs.   Create detailed product specifications for the development and implementation of solutions for the customer. It is essential to have working knowledge of Cloud Infrastructure such as AWS and coding/Scripting languages such as C#, Python, Java, Angular JS, etc. so that this role can demonstrate how to build proof of concept solutions and give guidance to architects and developers in how to design and build solutions that form part of a SaaS offering.

 

Essential Job Responsibilities                                                                                   

  • Collaborate with the sales team and lead the technical aspects of the sale to include the development of such artifacts as:  application description, system flow diagrams, input/outputs, connectivity, project schedule, reporting, and SLAs.  Create NDAs, proposals, SOWs, MSAs, and Reseller agreements as requested.  Alert the sales team to potential risk to deal closure and provide recommendations for mitigation.
  • Identify the customer requirements, design a product set or solution to meet those requirements, evangelize the proposed solution, and adjust the solution as necessary for the customer.  Validate the product, service, and/or solution is relevant, the right fit, and complete for the particular customer.
  • Develop and present technical architecture and product design solutions to the customer.  Demonstrate the functional and technical aspects of the solution while educating the customer on the value-based benefit, scalability, story, ROI, and environment configuration of the solution.  Ensure our customers/prospects understand the nature of our complicated products and services by translating our terminology into theirs. 
  • Meet or exceed assigned productivity and profitability quotas while maintaining a high level of customer satisfaction.  Pursue both new business and additional business development opportunities within target accounts with regard to product enhancements or initiatives.  Lead the RFI/RFP process. 
  • Track economic and industry trends as well as competitive threats and understand its implications on customer business with both existing and new target accounts.  Advise and educate colleagues on what may integrate with our product portfolio to provide a more comprehensive solution to match the business requirements.  

 

 

Minimum Requirements:

 

Education

Requires BS/BA/BE degree in business or related field with eight or more years experience in sales/pre-sales of software products and services

 

Experience

  • Progressive pre-sales experience in CSG’s target markets
  • Successful track record of developing new businesses and quota attainment in a pre-sales role supporting large to mid-sized enterprises
  • Ability to identify, qualify, and prioritize prospects with demonstrated results while leveraging SME to gain credibility with key prospects
  • Executive level presence with the maturity and strategic planning experience to lead mid to complex sales opportunities
  • Ability to assess a situation and quickly formulate the correct solution
  • Experience in Hybrid Cloud solutions including Public Cloud offerings for BSS solutions
  • Experience in Transformation of BSS environments including Digital Transformation programs
  • Advanced verbal and written communication skills with the ability to influence and negotiate complex sales deals
  • Ability to liaise between the customer/prospect and the technical teams while translating business requirements into technical requirements. 
  • Driven with the ability to achieve/exceed sales quotas
  • Ability to operate in a multi-cultural environment with an understanding of business and decision processes in different geographic regions

 

Travel

Must be able to travel internationally and/or domestically (dependent upon location of the role) up to and exceeding 50% of the time

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • CLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases

Location

Denver Tech Center! We just moved into a brand spankin' new building with gym, coffee shop, modern accents and our new branding throughout.

An Insider's view of CSG

How would you describe the company’s work-life balance?

"I love the flexibility CSG offers. They focus on getting the work done and being available to meet business needs. I am able to take the time I need to spend with my family and juggle their many needs. "

Current Employee - via Glassdoor

Senior Accountant

How do you collaborate with other teams in the company?

"People from different teams and with different titles are cooperative and responsive in trying to solve issues."

Current employee - via Glassdoor

Technical Writer

How has your career grown since starting at the company?

"Good definition of accountability and open / encouraged around empowerment. Received two professional training opportunities (certification) quickly and welcomed and embraced by my team as well as those around me. Good networking opportunities to get to know others and build relationships."

Current Employee - via Glassdoor

Devops

What are CSG Perks + Benefits

CSG Benefits Overview

Your benefits, your life, your choice. Our benefits offerings are designed and developed especially for you and your family. CSG provides a comprehensive selection to support your good health and well-being. More importantly, we hope they add value to your life. CSG International is proud to offer employee-focused benefit plan options that are robust in design and support a wide spectrum of employee well-being and health care needs. Plan pricing is market-competitive and in line with industry peers. As U.S. companies face the need to more aggressively control health care costs, CSG maintains an employee-focused strategy. We consistently aim to further maximize your savings through specialty programs, Health (telemedicine,) vendor partnerships and carrier-sponsored enhancements.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CSG makes a $400-$1,200 contribution to your account depending on your family status (single, married, married with kids).
Disability Insurance
CSG pays for a 100% short-term disability plan and an up to 50% of your salary AD&D plan. We also offer long-term disability and supplemental AD&D plans.
Dental Benefits
Our metlife dental plan has 100% coverage on Preventive care, 80% of negotiated fees on services such as fillings, crowns, and bridges and a $1500 lifetime Orthodontia benefit for children under 19.
Vision Benefits
Our Vision Service Plan allows you and your family to save on vision exams, glasses & contacts. Vision exams are covered at 100%, with $20 lenses and an $160-$220 allowance toward frames and contacts.
Health Insurance Benefits
We offers 4 United Healthcare plans, HSAs, CVS/caremark​ prescription coverage, and FSAs. 24/7 counseling & health services, virtual doctors and nurses, and health apps are also provided
Life Insurance
Our UNUM basic life insurance plan is paid by CSG and is equal to one times your annual base salary. We also offer supplemental and dependent plants as well.
Wellness Programs
We also offer programs like 24/7 United Healthcare Health coaching, stop smoking classes, Virtual Visits by Doctor on Demand or Amwell, and 4 mobile health apps to our employees.
Onsite Gym
CSG's new Denver office building provides an on-site gym.
Retirement & Stock Options Benefits
401(K)
Our Fidelity plans allow you to choose your fund and have Fidelity fully manage, partially manage or not manage your plan at all. We also offer post-tax Roth options.
401(K) Matching
CSG will match up to 5% of your eligible earnings in your Fidelity 401(k). If you have between 5-9 years at CSG, the company will contribute another 1.0% of eligible earnings and 2.5% for 10+ years.
Employee Stock Purchase Plan
The ESPP provides eligible employees the option to purchase shares through payroll deduction at a 15% discount off fair market value as of the last day of the month.
Performance Bonus
CSG managers have the ability to offer yearly performance bonuses and spot bonuses to hard-working employees who are going above and beyond. We also offer trips, hard-goods and other incentives.
Child Care & Parental Leave Benefits
Generous Parental Leave
CSG offers up to 16 weeks of paid maternity leave (maternity + bonding), and 6 weeks of paid bonding leave for spouses/partners, birth mothers and adopting parents.
Flexible Work Schedule
We know everyone's life situation varies. Our employees have the ability to dictate how, when, where they work, as long as it does not interfere with their team, their work, or the business.
Remote Work Program
Every position is varies, but CSG's flexible work schedule has the option to work from home when needed. Some employees choose to work remote a few days a week, while others do so fulltime.
Family Medical Leave
LOA eligibility is based on various factors including number of hours worked per year as well as if an employee has been with CSG one year or longer.
Adoption Assistance
CSG will reimburse up to $5,000 of expenses incurred during the legal adoption of child and provide up to 6 weeks of paid bonding leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
CSG’s salaried employee flexible vacation policy is a result of CSG’s belief that performance and meeting or exceeding expectations are the measure for success, not time spent in the office.
Generous PTO
We offer 4-6 weeks of PTO for non-salaried employees.
Paid Volunteer Time
Whether building new homes with Habitat 4 Humanity, donating blood and goods to the Red Cross or matching our employees’ contributions to their favorite charities we care about our communities.
Paid Holidays
We offer 7 paid US holidays. New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, the day after Thanksgiving, and Christmas Day.
Paid Sick Days
Eligible employees may accrue up to 80 hours per calendar year of paid sick time. This time is often broken up by the hour for doctors visits, taking care of sick kids, etc...
Perks & Discounts
Casual Dress
We want our employees to be comfortable and dress in whatever will allow them to perform at their best.
Commuter Benefits
CSG has partnered with WageWorks to offer you a comprehensive Commuter Benefit Plan.
Company Outings
CSG has company-wide annual holiday parties and other events throughout the year.
Stocked Kitchen
Our office has a kitchen and cafeteria area, on top of that the building has a fantastic coffee shop / bistro in the main lobby.
Parking
Our building has it's own parking garage.
Relocation Assistance
Varies job opening to job opening.
Professional Development Benefits
Job Training & Conferences
Professional development is extremely important to CSG, as such participation in conferences, trainings and other events are strongly encouraged and often paid for.
Tuition Reimbursement
CSG encourages career and personal development of its employees by providing financial assistance (up to $3,000 annually) for educational opportunities.

Additional Perks + Benefits

Unlimited Vacation, Competitive Parental Leave, 401k Match, Medical Insurance, HSA/FLEX Plans, Dental Insurance, Vision Insurance, Non-Profit Gift Matching Program, Employee Stock Purchase Plan, Paid Holidays, Education/Tuition Assistance, Commuter Benefits, Adoption Assistance, Local Memberships & Discounts, Travel Accident & Medical Insurance, Life Insurance, Short & Long Term Disability Insurance, AD & D Insurance, Leave of Absence Plans, Medical, Legal Counseling, Free Health Risk Assessments, Free Flu Shots, Tobacco Cessation Program and More!

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