Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

We are looking for an SMB Manager to lead our team of SMB Account Executives who focus on selling in Canada. This position involves working with clients to provide them the right Zoom services that meet their video, room systems and online meeting needs. Working in a defined geographic territory, you will proactively engage with targeted companies, as well as follow up and close on various sources of inbound leads.

Responsibilities:

• Lead a team of account executives to effectively qualify leads and identify prospect needs, engaging technical resources as required
• Create client demos/ presentations, quotes/ proposals, and Quarterly Business Reviews (QBRs)
• Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
• Utilize solution-selling techniques to effectively guide sales process to close
• Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
• Upsell and leverage business from new and established customer relationships
• Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
• Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
• Forecast sales activity and revenue achievement while creating satisfied customers
• Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
• Keep informed of product line, competition and industry trends that may impact client business activities
• Drive team growth through effective and strategic hiring by working cross functionally with the recruitment team, as well as work to educate and promote direct reports.

Requirements:

• 3-5 years of Account Executive experience in a Technology company
• Direct SaaS/ Cloud selling experience 
• Leadership experience preferred
• SaaS video or web conferencing solutions selling experience preferred
• Presence and proficiency in social media such as LinkedIn preferred
• Strong collaboration and relational skills
• Business forecasting, pipeline development and management skills are required
• A proven track record of closed sales, client satisfaction, & team work
• Must have strong verbal skills with consultative professional business acumen
• Must be detail oriented, organized, ethical, responsible, & self-motivated
• Salesforce CRM experience preferred
• Strong Internet research skills with excellent PC literacy [Excel, Outlook, Word, PowerPoint]
• BA/ BS or equivalent experience

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!