Conga
Conga empowers businesses to modernize revenue generation and optimize commercial relationships.
Broomfield, CO

Senior Sales Operations Analyst at Conga

| Greater Denver Area
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About Conga/Apttus

Our new company was created on May 7, 2020 with the merger of Conga and Apttus. The combining of these two companies creates a leader in mission-critical business process solutions, allowing both small and large companies to modernize their business processes.

Together, the new Conga is poised to provide the most complete offering in the market to digitally transform the foundational elements of business -- documents like quotes, contracts, and the processes that surround them -- to achieve commercial excellence.

For more information on the new Conga, please visit our newsroom at: 

https://conga.com/press-release/apttus-conga-form-new-technology-leader-to-digitally-tranform-commercial-operations

Our shared values: The Conga Way 

A successful candidate will embody the essence of a Conganeer through demonstration of critical behaviors of The Conga Way:

  • Embracing an Entrepreneurial Spirit
  • Achieving Together
  • Championing the Customers

The Conga Way is a core element of the Culture and Talent focus at Conga. This philosophy shapes the personality of our organization, defines how we show up every day, and provides clarity about how we work together.

The manager Sales Operations Analyst role will work extensively with the sales team to support deal structure and process, and provide insight into performance and trends. You will be responsible for management of members of the Deal Desk Team, in addition to providing direct deal support services to the Sales Team in the creation, execution, and approval of sales opportunities. You will also partner with cross-functional teams on CPQ, policy interpretation and enforcement, process training, and documentation.


The role requires you to assess and learn quickly, pick up new concepts, and develop processes per business needs while adapting to rapid changes in the growing channel business and maintaining a positive attitude and upbeat outlook in a rapidly changing environment. Strong customer facing experience and being proactively driven with the ability to juggle multiple tasks in a cross-functional, fast-paced environment are key success drivers for this role.


This position will additionally partner with the business systems team to understand the regional business challenges they are facing, work with them to identify the best ways to remove obstacles and boost productivity. You will dig deep into the current processes, issues, and systems set up to identify, analyze and propose viable alternatives to the current state.

Responsibilities:

Directly manage several members of the global Deal Desk team and support their ongoing career growth and development

Provide operational support to the sales team and sales support roles such as solution engineering, partner teams, etc.,

Be a highly organized team player who is passionate about partnering with our sales teams to close deals and functions well under pressure

Ensure all deals are compliant with company goals and policy by managing a Sales Ops Approval Queue in a timely and efficient method based on team SLAs

Track and document non-standard deals and non-standard deal processes

Collaborate to identify acceptable customer and company options to facilitate deal closure and facilitate meetings with various internal teams as needed to ensure deal compliance

Work in a high-volume order transaction processing environment and be able to deliver with a positive attitude

Manage a Sales Operations Support Request Queue of incoming requests from the internal organization and provide timely responses with the intent to provide support while also training the requester

Help monitor Salesforce data quality and run cleanup projects as necessary to ensure data integrity

Coordinate prioritization discussions with sales operations, channel sales and our business systems team

Complete ad hoc Deal Desk projects and analysis as required

Additional duties as assigned

Experience, Skills and Competencies:

3+ years of experience in Sales Operations or like-minded roles while operating in high growth environments within the technology industry. SaaS experience strongly preferred

1-2 years experience leading teams preferred

Bachelor’s degree or equivalent experience

Experience with Salesforce and CPQ including Salesforce reporting

Advanced knowledge of sales processes and familiarity with contract review

Proven track record leading small to medium sized projects from requirements to go-live

Strong attention to detail with the ability to work in a fast-paced and changing environment while juggling multiple projects at the same time

Excellent written and verbal communication skills

Highly self-motivated with strong time management and organizational skills

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process. 
All your information will be kept confidential according to EEO guidelines.

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Where we are

13699 Via Varra, Broomfield, CO 80020

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • RubyLanguages
    • jQueryLibraries
    • ReactLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • ReactJSFrameworks
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • MixpanelAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen
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What are Conga Perks + Benefits

Conga Benefits Overview

A global company with benefits and perks that support the unique needs of each Conganeer and their family. At Conga, we offer a competitive mix of benefits and perks that includes the basics (medical, dental and vision coverage) plus, for US-based colleagues, new fertility benefits, identity theft protection, and flexible time off. in addition to the many on-site perks offered in our offices.

Culture
Volunteer in local community
Through Conga Cares, our colleagues can view and dign up to participate in virtual and in-person volunteer activities. And they have three paid days off each year to give back!
Partners with Nonprofits
We partner with nonprofits such as Once Upon a Child and Community Gardens. We also have a charitable match program where we match 100% of your donation to eligible causes up to $750 per year.
Friends outside of work
Eat lunch together
Intracompany committees
We take our work seriously but not ourselves! Some of our committees include the Conga Book Club, Conga Running Club, and Women's Network, to name a few.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
From our exec leaders through our frontline managers, Conga benefits from people who hail from all over the world. In our ELT alone, you'll find leaders from Canada, Egypt, India, Ireland, and the US.
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
We're excited to partner with PetsBest to cover our furry friends!
Wellness Programs
We offer Wellness Coach, an online app that has everything from fitness to mindfulness to sleep resources.
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
We offer an option to enroll in our Fidelity 401k plan with the option of making traditional or Roth contributions.
401(K) Matching
Conga will match 100% of your first 3% of contributions.
Performance Bonus
When we perform well as a company, we spread the love...in the form of a bonus.
Match charitable contributions
Through the Conga Cares program, Conga matches employee donations to eligible non-profit and service organizations.
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer a paid parental leave policy that provides for up to 12 weeks of paid bonding time for both mothers and fathers.
Flexible Work Schedule
We hire smart people and give them challenging problems to solve. We also give them the space to be flexible with their schedule.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Colleagues classified as 'Remote' in our HR system of record can expense internet and mobile phone charges each month.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
With manager review and approval, Conga reimburses the cost of professional development opportunities.
Time allotted for learning
We embrace the idea of servant leadership. To support this growth, we offer a quarterly intensive leadership development workshop for select Conga people-managers.
Customized development tracks

An Insider's view of Conga

What are some social events your company does?

We hosted our first-ever virtual "Congapalooza" event in October '20. It was a 90-minute showcase of the many talented Conganeers we have around the world, featuring artists, dancers, musicians, short-film makers, and much more. The reaction was INSANE ("proud to be a Conganeer," "what a great global team"), so we're already planning our next one!

Bob

CFO

What projects are you most excited about?

The momentum around our Conga product suite at the moment is really good. With the recent acquisition of Contract Wrangler and the product roadmap for Sign, I think we are in a good place to be the go-to-market leader. I'm looking forward to seeing what else we roll out soon and using Conga tech as part of my day-to-day job!

Sophie

Sales Engineer

How does the company support your career growth?

I've had the pleasure to grow my career internally here at Conga. Management has been extremely supportive of my career aspirations and provides guidance with regular career check-ins. The combination of our open door policy and the company's interest in my growth has allowed me the opportunity to get the most out of my career.

Robert

Solution Architect

How do you make yourself accessible to the rest of the team?

In addition to regular All Hands meetings, I host monthly round tables for 12-15 colleagues to meet with me to discuss anything on their minds. The full exec team also hosts quarterly Open Mic sessions, where people can ask any one of us a question. We also use Teams, where I have a dedicated channel for quick updates, and, for 1:1 feedback, email.

Noel

CEO & Culture Leader

What unique initiatives do you have that encourage innovation?

In our now virtual world, we continue to encourage innovation through events like Conga's Tech Summit (Aug 2020). It featured 37 sessions and 41 presenters, with a 99% positive attendee rating. Our Customer Experience team also hosted an Ideathon (Sep 2020), where people submitted and then pitched ideas for sustainable and transformative solutions.

Regina

VP, Software Engineering

Conga Careers In Broomfield, Colorado
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