Senior Mortgage Processor

| Greater Boulder Area
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About the position

Become an employee at a Boulder-based FinTech startup that’s reinventing the traditional mortgage lending process.

You will have an ownership in the company, which is growing quickly.

We are looking for a strong operations processor or loan officer assistant who can help us develop and drive amazing service for our Customers. This professional will work directly with clients to produce loans, collect and explain information to clients, and help structure loans. In addition, this professional will assist in reviewing appraisals, credit submissions, and scenario questions.

We have a strong commitment to our clients and work quickly with an objective to complete the entire credit process in 24 hours and close loans in 10 days.

The position responsibilities include:

  • Read, analyze and interpret mortgage/financial documents.
  • Maintain Quality and Production goals set forth by the team lead/Operations Manager.
  • Work directly with the borrower, loan officer, underwriting, title, closing and vendors to satisfy approval requirements in expeditious manner.
  • Clearly explain needs list items and loan conditions to borrowers and Loan officers in a manner which they can understand.
  • Quickly calculate Income for varies types of borrowers including self-employed with complex tax returns.
  • Deliver clean, complete and accurate files to both underwriting and closing.
  • Maintain high level of customer service and communicate with professionalism externally and internally with other departments and/ or business partners.

The ideal candidate has the following experience and skills:

  • 2+ years of current mortgage experience
  • Fantastically computer savvy.
  • Know your way around a loan file.
  • High energy, communicative self-starter.
  • You enjoy picking up the phone to communicate with others

Reasons to Work at Neat Capital:

  • Many of us are outdoor enthusiasts with love for all the awesome things to do in our wonderful state. We have a powder policy and are climbers, hikers, bikers, runners, and skiers.
  • We strive to create a diverse workspace. We aren’t bros. There’s a good mix of people here with a family-friendly culture.
  • We collaborate well across the entire organization, fully embrace a confidence without attitude/ego policy, and genuinely seek to learn from each other.
  • We do the right thing, always put the client above our own business interests, value transparency, and seek to have a positive impact on our community.
  • 1% of our company equity has been donated to charity, and we are looking to build a team of folks that can help us make an impact. If you have a cause you’d like to volunteer for, even during office hours, please let us know how we can support.
  • Though this is a Boulder office-based position, we provide flexible schedules and love to make our environment welcoming for parents and caretakers.
  • We celebrate the addition of new family to team members’ lives, and provide generous paid leave for new parents, including secondary caregivers.
  • We seek to build a diverse team and promote executives that can add to that diversity. If you can contribute a different point of view, even if you are new to our industry, community, or toolkit, we’d love to hear from you. We strive to create a diverse workspace in all ways – so please do apply.
  • There are unlimited career possibilities at this extraordinarily high growth group.

You’ll get a salary, commission/bonus,equity, generous medical and retirement benefits, excellent vacation, etc

Job Type: Full-time

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • NestJSFrameworks
    • MongoDBDatabases
    • PostgresDatabases
    • React/ReduxManagement


Located in East Boulder, we have access to great restaurants, entertainment, RTD commuting options, and gorgeous views of the Flatirons!

An Insider's view of Neat Loans

What’s the vibe like in the office?

The vibe is definitely casual, but also hard-working. We often get together to collaborate on ideas and ways to solve issues, and that might happen over a beer or a ping pong game. We have an open environment where anyone can walk up to anyone (including the CEO!) and ask a question, or just say what's up, and that is one of my favorite parts.


Client Coordinator Team Lead

What's the biggest problem your team is solving?

People that apply for a loan tend to get lost in a sea of others that are trying to do the exact same thing. My team doesn't want to merely help you get into a home, but we want to make you feel at home during the entire process. We want to get borrowers excited about home-buying. This is the Neat Loans way!


Inside Sales Manager

How has your career grown since starting at the company?

During my time at Neat Capital, my career has grown exponentially. I was given the opportunity to grow with the resources and tools that Neat provided to help me be successful in my position. Neat Capital offers an exponential opportunity for growth and many opportunities to learn allowing you to make strides in your early career.


Digital Marketing Specialist

How do you empower your team to be more creative?

Neat has clear growth goals and KPIs, which serve as the foundation for our creative process. We test anything that could improve customer acquisition and our clients' experiences throughout the home loan process. Simply put, we don't let ego, bureaucracy, or job title dictate one's ability to be creative and put our clients first.


Vice President, Marketing & Inside Sales

What are Neat Loans Perks + Benefits

Neat Loans Benefits Overview

At Neat, we are helping people make the largest purchase of their lives, and we’re doing it in a way that makes the process more certain and less messy than traditional mortgage lenders. We work hard, but we also like to enjoy our work week!

Neat regards their team members as the company’s most valuable asset. This goes far beyond an employee’s corporate contribution. In fact, Neat employees are valued as well-rounded, life-inside-and-outside-of-work human beings. Of course, Neat does provide a healthy dose of corporate perks (including unlimited vacation and outdoor adventures), but it goes much further than that.

In addition to investing in each team member’s well being (including retirement investments and comprehensive health care), Neat prioritizes their security and development as contributing members of society. When the Covid-19 pandemic struck, Neat increased its investment in its team by doubling down on mentorship and growth opportunities and by creating space for employees to prioritize their personal and professional goals.

At Neat, we surround ourselves with people who are inspired by the work they do, and we genuinely enjoy spending time with each other. You can often find us interacting outside of the office at powder days, company-sponsored events, or hiking/climbing opportunities. And while in the office, you can catch our team competing for the title of ping-pong champion (if anyone can beat our CTO Steve Herschleb), relaxing in the mediation room, or enjoying local beer and games on our outdoor patio.

Although team culture is a huge benefit at Neat, we also provide the stuff that matters most. Neat provides competitive compensation and benefits, and we encourage a healthy work-life balance. On day one, employees are eligible for excellent medical benefits (75% individual premium covered by Neat), an immediately vested 4% 401k match, free RTD transportation passes, and gym reimbursement. Plus, when you join Neat, you’ll become an equity owner in a business with epic growth potential. The career possibilities are unlimited at this high-growth, fintech company.

Volunteer in local community
Eat lunch together
Daily sync
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Mentorship program
Paid industry certifications

Additional Perks + Benefits

First of all, you don’t need mortgage experience to be an all-star at Neat. We take training and continuing our education very seriously. We ensure that all of our employees are set up for success. We also pay for the education and licensing needed to serve our clients. So when we’re looking to hire people to join the team, we’re looking for client-obsessed, self-starters who want to make a measurable impact at a growing fintech.

When we ask our employees what it’s like to work at Neat, we get a lot of the same answers. For one, we have a “no egos” policy, and everyone at Neat is seen as a valued member of the team. Also, we are growing at an exponential rate, which allows for endless career opportunities. We offer competitive compensation and benefits in a casual yet hard-working office environment.

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