Senior Account Manager
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you'll make an impact
At Xero the customer is the cornerstone of everything we do. This role is responsible for recruiting new accounting partners (firms) using Xero's proven and long-standing partner value proposition. You will work as a true partner to the firms you work with and collaborate with them to help them accomplish their goals. Beginning with the creation and development of online cloud strategy business plans, you will build effective partner relationships to grow and generate new revenue for both the accounting firm and Xero.
You will ensure that each firm has the opportunity to grow through internal firm-wide education and peer-to-peer networking opportunities facilitated by you in the local community. You will be an evangelist for Xero, educating partners on the benefits of our product as well as building a community through strong leadership and relationships with clients.
This role requires travel within the Denver area. The majority of your time will be spent in the field, meeting with prospective partners and hosting Xero events and certifications along with your community team.
Key characteristics of an ideal candidate: well-rounded, customer focused, delivers results in high growth environments, high emotional quotient, strong business acumen, effective communicator, entrepreneurial, quick learner and knowledgeable in accounting practice operations.
What you'll do
- Take a leading role in identifying and qualifying opportunities by prospecting and developing key relationships with accounting firms within your territory; building on these relationships as the community grows.
- Recruit, educate and land new Xero accounting partners to grow our channel, leading to growth of our small business customer base
- Apply your selling and relationship management skills to drive high-complexity consensus sales, while also having the ability to foster organic growth within an existing partner when necessary
- Build strong relationships with our accounting partners through consultative selling techniques and a collaborative sales approach
- Generate 4x pipeline of qualified opportunities through the use of, but not limited to, proactive outbound call activity, drop-ins, emails, marketing campaigns and hosting events
- Enrich the Xero experience of our accounting partners through thought leadership and continuous education on how to grow their practice and leverage Xero
- Work with internal and external resources for continued up-skilling around industry trends and competition
- Strategically develop client commitment plans to provide clients with practice resources that accelerates Xero's platform utilizationUtilize sales enablement tools such as Salesforce
Success looks like
- Successfully recruit accounting partners representative of all tiers of the industry under our win, love, grow model
- Collaborate with our technical team to present end-to-end accounting workflow solutions
- Bring your community to life by facilitating peer-to-peer networking and partner recruit events both in person and virtually
What you'll bring with you
- Relationship management experience in a consultative selling environment
- Strong market knowledge of current accounting practice and SMB software competitor platforms
- A high level of awareness for the workings of an accounting practice and systems
- Accounting, Bookkeeping and/or experience selling within that channel a plus
- Understand the buyer: Enthusiasm for the cloud accounting market and its new opportunities. Passion for the accounting industry and the success of small businesses.
- Building relationships: A natural tendency towards building mutually beneficial partnerships, with an ability to create quick, strong rapport with accountants and other stakeholders
- Drive for results: Results driven with strong initiative and ability to work independently
- Resilience & adaptability: Capacity to learn, adapt and apply ideas in constantly morphing situations
- Collaboration & teamwork: Team-oriented, seeking to be part of a group whose impact is greater than the sum of its parts.
Xero is an equal opportunity employer. Xero celebrates diversity. We are committed to creating an inclusive environment where our employees can do the best work of their lives. We are committed to transparency and to equal pay for equal work. Total compensation for this role includes a base salary of $82,000 - $105,000, commission potential, commensurate with experience, plus an annual grant of Xero shares, calculated as a percentage of base salary. In addition to base salary and long-term incentive, this position also has variable compensation/commission.
Xero offers access to low-cost, high-quality health care options through Cigna and Kaiser (in CA & CO only)
Xero will match 100% on the first 3% of 401k contributions plus 50% match on next 2% of contributions
Employees enjoy 21 days of paid time off per year
Employees have 10 days of wellbeing leave to care for their minds, bodies, and families
US employees enjoy 12 paid holidays per year
Xero offers an industry-leading 26 weeks of parental leave up to 100% pay
Xero offers a number of employee wellness programs, to include yoga, mindfulness and nutrition workshops, EAP, free flu shots, team meals, and a monthly wellbeing allowance
Why Xero?
Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, flexible working, innovation, and well-being are not just inspired but celebrated. We value our people and offer a wide range of compelling benefits and perks, including Xero shares and great parental leave policies.
Xero's collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you'll feel welcome and supported to do the best work of your life.
Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business.