Overview

Sales Support Coordinator works with the Sales Enablement Team supporting the Sales Organization. This position assists the Sales Account Executives with internal approvals and closing process of deals, provides administrative support; including event coordination/customer visits , travel scheduling and expense reporting to the Sales Leadership Team.

The position requires excellent communication skills the ability to multi-task and communicate with people of all levels throughout the company as well as vendors, customers and partners.

Responsibilities

• Assist Account Executives in obtaining quote exceptions approvals and work with FWI Legal and Accounting Departments to ensure deal compliance with business standards
• Provide quality assurance throughout deal closure process by verifying proper documentation and effective communication between Customer, Account Executive and FWI Legal and Accounting departments
• Monitor reports for trends in Account Executive glitches and recommend measures to mitigate
• Manage Referral Partner program database and facilitate Opportunity Registrations to ensure proper documentation and lead verification
• Record and maintain best practices documentation
• Provide travel/ scheduling and expense report assistance to Sales SVP and Sales Directors
• Complete post sales documentation and customer phone calls (Client Manager, Sales Hand Off Checklist)
• Follow up on post sales activities and ensure that the transition is complete and successful
• Work with the Contracts team to facilitate completion of negotiations
• Responsible for the coordination and set-up of customer visits to the CEC to ensure an outstanding customer experienceoordinate Sales Events, communicate and set-up the all-hands Sales meetings
• Ensure that the CEC is properly supplied with ordering food, beverages and cleaning supplies collaborate with the visitor desk coordinator to ensure that the kitchens, coffee bars and CEC conference rooms are consistently in good order
• Coordinate the agendas and manage the execution of the agendas for the mid-year and annual sales meetings
• Maintain a library of documentation to be used for all aspects of the sales process
• Perform general research i.e., references, outstanding technical or legal issues, what’s the status of a trial, etc.
• Coordinate and assist with customer interactions, including CEC and customer site visits
• Additional tasks as requested

Qualifications

• Associate’s Degree, minimum
• Bachelor’s Degree, preferred
• 2-3 years’ experience working in a sales driven office environment
• Demonstrated ability to be proactive and self-directed
• Excellent organizational and communication skills
• Microsoft PPT, Excel, Sales Force.com, Word, and Outlook
• Ideal candidate would have directly supported a sales team in past roles

• Please submit your application at: http://www.fourwindsinteractive.com/careers/