Sales Development Representative

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Zoom is the world leader in video communications with the highest customer satisfaction in our industry. We have been expanding rapidly since our Series D investment from Sequoia at a $1 billion valuation. Zoom was recently awarded the 5th Best SMB Company to Work for in the United States by Glassdoor (based on anonymous employee reviews). Now is the time to join our team of motivated and passionate people as Zoom grows to provide frictionless communications for businesses and organizations across the world. Visit zoom.us and follow us on Twitter (@zoom_us) and Facebook (Zoom Video Communications).

We are looking for a Sales Development Representative (SDR) with the right energy, competitive spirit, personal drive and track record of success in Sales. This position involves working with clients to provide them the right Zoom services to meet their video and online meeting needs. A hybrid role of generating leads for the Sales team and closing online business (employee count of 1 – 10). You will engage with companies, as well as follow up and close on various sources of online inbound leads, and qualify leads for Sales (employee count of 11 – 250).

Responsibilities:

  • Meet or exceed sales and lead qualification objectives
  • Effectively qualify leads for Sales and identify prospect needs, engaging technical resources as required
  • Follow up on inbound leads through chat, phone, and online
  • Qualify and close online leads (employee count 1 – 10)
  • Utilize selling techniques to effectively guide sales process to close
  • Utilize Salesforce CRM to provide timely and accurate sales activity tracking and status updates
  • Work with manager to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
  • Forecast sales activity and revenue achievement while creating satisfied customers
  • Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
  • Keep informed of product line, competition and industry trends that may impact client business activities
    • 1+ years of Account Executive experience in a Technology company
    • Direct SaaS/ Cloud selling experience, preferred
    • SaaS video or web conferencing solutions selling experience preferred
    • Inbound sales experience
    • Presence and proficiency in social media such as LinkedIn preferred
    • Strong collaboration and relational skills
    • Forecasting, pipeline development and management skills are required
    • A proven track record of closed sales, client satisfaction, & team work
    • Must have strong verbal skills with consultative professional business acumen
    • Must be detail oriented, organized, ethical, responsible, & self-motivated
    • Salesforce CRM experience preferred
    • · A/ BS or equivalent experience

    Check us out with a free download: zoom.us/download 

    Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability, veteran status. Our combined differences are what make us Zoom!

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    Location

    We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!

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