About Us

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 26 million diners per month via online reservations across more than 47,000 restaurants. The OpenTable network connects restaurants and diners, helping diners discover and book the perfect table and helping restaurants deliver personalized hospitality to keep guests coming back. The OpenTable service enables diners to see which restaurants have available tables, select a restaurant based on verified diner reviews, menus, and other useful information, and easily book a reservation. In addition to the company's website and mobile apps, OpenTable powers online reservations for nearly 600 partners, including many of the Internet's most popular global and local brands. For restaurants, the OpenTable hospitality solutions enable them to run their reservation book, streamline their operations, and improve their service levels. Since its inception in 1998, OpenTable has seated over 1.7 billion diners around the world. OpenTable is headquartered in San Francisco and has bookable restaurants in more than 20 countries, including Australia, Canada, Germany, Ireland, Japan, Mexico, the Netherlands, Spain, United Kingdom and the United States. Restaurants are available for reservations in Dutch, English, French, German, Italian, Japanese, and Spanish languages.

OpenTable is looking for a Sales Coordinator to join our Global Sales Operations team. Collaborating with the Manager of Global Sales Ops, you will be responsible for guiding & supporting our remote field teams through the onboarding & provisioning of our Point of Sale (POS) integration product. Do you have a passion for crafting high productivity through process efficiency and clear support? Do you love creating and following processes and like to see projects through to an end result? If so, you'll be part of a collaborative initiative that allows you to expand upon your professional skills set.

We're looking for someone who has a keen eye for detail and is able to easily spot patterns and trends. I this role, you will work closely with our Post Installation team, Sales Operations, as well as provisioning vendors.

This role would suit those who thrive in supporting remote teams and/or those who have sales support or sales administration experience. Are looking to join a fast-growing technology company, and looking to be in a foody culture with a growing, immersive sales team? Look no further, we've got a seat for you at our table.

Essential Duties and Job Responsibilities

• You will provide support to a global team of remote Sales and Services Managers who rely on Salesforce to manage their pipelines, deals, and customer satisfaction
• You will send DocuSign & close won POS integration deals within Salesforce for complex group & independent sales
• You will identify gaps in process & communication that delay the installation of POS integration and work quickly to fill in those gaps
• You will maintain Chatter & Slack groups for clear communication
• You will create and maintain dashboards and reports as needed
• You can liaise as the main point of contact between the salesperson, the installation care team, & third party POS integration sales
• You will support the POS integration presale administrative process
• Ensure all installation completion data us entered into Salesforce database
• Support POS integration data stewardship efforts

Other Skills and Abilities

• Proficient with SFDC Google Docs, Word, Slides, and Excel
• Strong problem solving and interpersonal skills
• Motivated and able to perform well against hard deadlines
• Capacity to grasp and learn complex concepts quickly and independently
• Ability to multitask and prioritize
• High level of attention to detail
• Highly focused; able to execute on one-off projects as well as on routine tasks

Preferred Requirements

• 1 to 2 years professional work experience
• Salesforce experience is strongly preferred
• Intermediate Microsoft Excel experience
• Experience supporting remote end-users with technical issues
• Strong project coordination and organization skills
• Experience with project timelines and meeting hard deadlines with a team
• Experience in a professional sales role preferred
• Excellent written and verbal communication skills
• Bachelor's degree

OpenTable is proud to be an Equal Employment Opportunity and Affirmative Action Employer M/F/D/V.

If you're interested in joining the OpenTable team and believe this is the role for you, please apply via our website at www.OpenTable.com/careers.
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