Denver, CO

MSFI Principal Solutions Consultant at FIS

| Greater Denver Area
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Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :


Job Description

The Solution Consultant will serve as a subject matter expert and Solutioning point of contact for several key functions. This individual will work closely with the MSFI Business Development team during the sales process, serving as Solution Consultant for this channel, to provide a comprehensive solution to identify the appropriate platform, products and services to meet the bank's requirements throughout the entire sales and support lifecycle for their Merchant Services program. The Solution Consultant will also be the POC during contract negotiations to conduct comprehensive discovery with the bank to ensure a successful program launch.

The Solution Consultant must be able to establish and maintain credibility and strong relationships with both external and internal partners throughout the sales cycle.

The role incorporates a high degree of internal and external partnership and relationship. The person in this role needs to have a high technical aptitude with a strong business comprehension. They need to be detail-oriented, possess strong organizational skills and project management capabilities. To be successful in this role, the person must be able to drive consensus among multiple stakeholders, influence others and execute initiatives across multiple departments.


As an integral member of the Sales Solutioning team, you will act as trusted advisor for our MSFI channel. This includes, but is not limited to, the following:

· Working closely with the MSFI Business Development team to provide knowledge & expertise on our platforms, solutions, processes, products and integration methods in an effort to assist the team in selling the right solution to meet the partner's needs.

· Support growth of existing bank relationships through supporting the PPMs with new solutioning needs.

· Develop an intimate understanding of the Worldpay & FIS products and services and how they create measurable value (increase revenue, decrease cost, decrease risk) for the MSFI customers.

· Act as a liaison to product, serving as a first line of defense on supported products and solutions

· Identify existing gaps and present findings to Sales and Product organization to identify possible enhancements to help build and grow the business; ensure that the solution Worldpay is proposing can be supported, enhancing the overall end-to-end solution experience.

· Providing solutioning guidance and recommendations necessary to promote successful bank partnerships and merchant engagements.

· Acting as a leader and advocate for finding the right solution for our customers.

· Document requirements, the solution and any gaps identified throughout the sales process

· Work closely with the Implementation teams to ensure a smooth handoff and a seamless implementation

· Support sales training efforts as it relates to new products and solutions

  • Influencing and providing input into the Worldpay product roadmaps, including functionality as well as features and tools to ensure the success of partner integrations.
  • Support RFP efforts as a SME for MSFI
  • Actively contribute to answering sales questions and contributing to the overall MSFI Story.
  • Identifying and delivering process improvements related to solution engineering, documentation or other areas as identified.
  • Willingness to assist and serve in other key team projects and initiatives, as necessary

SUPERVISORY RESPONSIBILITIES: No direct supervisory duties.

Position Requirements


The ideal candidate will possess deep experience and understanding of payment processing, have a strong technical aptitude as well as customer facing skills at all levels of an organization. The ideal candidate should also have a demonstrated ability to think strategically about business, product, and technical challenges.

· 10+ years professional work experience, with at least 5 years directly in the payments processing industry

· Excellent communication (written and oral) and presentation skills with a variety of audiences including prospective merchants, sales teams, product development, and executive level

· Creative problem solving skills

· Methodical and organized, able to manage multiple opportunities and projects concurrently

· Excellent interpersonal skills; proven track record of building strong relationships and establishing credibility with partners, prospective merchants, product development, and sales and services organizations


· Self-motivated, Self-driven, highly-motivated work ethic; never satisfied with the status quo and constantly striving to find ways to make things better, more efficient, and cost effective for customers

· Strong analytical skills

· Ability to understand technical detail of products

· Ability to look at and articulate the big picture

· Strong influencing skills and credibility to interact at all levels

· Solution and results-oriented

· Progressive, flexible and team oriented person required.

Normal office environment with little exposure to dust, noise, temperature and the like.

· Extended viewing of CRT screen.

· ~25% Travel Required

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Where we are

Our Denver office is located in the Tech Center at Belleview & I-25, and our pictureqsue Durango office is nestled alongside the Animas River.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • ASP.NETFrameworks
    • HadoopFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases

What are FIS Perks + Benefits

FIS Benefits Overview

Taking care of our colleagues means that our customers, company, and communities are well taken care of, too. That’s why we’re always looking for attractive benefit offerings to support our colleagues and their families. In addition to competitive medical/dental/vision plans, life insurance and disability coverage to take care of basic needs, there’s also opportunities to participate in a stock purchase plan, have 401(k) deferrals matched, receive HSA seed money, earn wellness incentives, and even have your charitable contributions matched – just to name a few.

Volunteer in local community
We love to make a difference in the community! Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Partners with Nonprofits
Some favorite local causes include Brent's Place, The Ronald McDonald House, The United Way, The Food Bank of the Rockies and Habitat for Humanity.
Friends outside of work
Eat lunch together
Intracompany committees
African American Network, Women's Network, Young Professionals Group, LGBTQ Organization (GLOW), WorldpayGives, Worldpay Social Committee, and the list goes on!
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Worldpay's Healthcare Flexible Spending Account (FSA) allows you to set aside pre-tax dollars to pay for medical, dental, prescription or vision care expenses for you and your dependents
Disability Insurance
Dental Benefits
Enrollment in the Worldpay dental plan provides access to two networks. You can select any dentist, but staying in the networks will cost you less.
Vision Benefits
Enrollment in the Worldpay vision plan provides access to two networks. With each, you receive discounts on eye exams, frames, lenses, contacts and vision correction surgery.
Health Insurance Benefits
Worldpay offers four medical plans - one PPO plan and three Consumer (HSA-eligible) plans. All plans offer preventive care covered at 100%.
Life Insurance
In addition to the basic life insurance provided to you by Worldpay, you can also opt for supplemental life insurance which offers another layer of protection to help meet your family's needs.
Wellness Programs
Wellness365 is a fun and rewarding way to make small changes toward better health every day. Set your interests to get personalized daily tips on nutrition, exercise, stress, sleep and much more.
Onsite Gym
Can't make it to your favorite fitness class or need to de-stress before facing the world? We have a large, well-equipped gym onsite that will help you keep you with your fitness goals!
Retirement & Stock Options Benefits
Colleagues are eligible to participate in the Worldpay 401(k) plan immediately upon hire. Choose from traditional pre-tax 401(k), or pre-tax or Roth catch-up contributions or a combination of both.
401(K) Matching
Worldpay matches 100% of the first 5% of deferrals on a per paycheck basis. And the best part - the match is immediately 100% vested!
Company Equity
Employee Stock Purchase Plan
We offer eligible colleagues the opportunity to purchase shares of Worldpay stock at a 15% discount off the market closing stock price on the day of purchase.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Subsidized child care.
Generous Parental Leave
FMLA-eligible colleagues are eligible for up to 120 hours of paid time off to recover from childbirth and to care for and bond with their newborn or newly adopted child.
Family Medical Leave
The Family and Medical Leave Act provides up to 12 weeks of job-protected leave for your own medical condition, or for the care of a spouse, child or parent who has a serious medical condition.
Adoption Assistance
An adoption reimbursement benefit is offered to full-time colleagues who have been employed for at least one year. This one-time, per person benefit helps to cover various adoption-related expenses.
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Our generous PTO plan allows colleagues to enjoy time away from work and promotes a healthy life balance. PTO can also be used for illness days and unexpected emergencies.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Tuition Reimbursement
Worldpay encourages all colleagues to pursue continuing education or to work toward a degree in their field.
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Promote from within
Continuing Education stipend

An Insider's view of FIS

What's something quirky about your company?

We love to dance at company parties and picnics.

We love to give "High 5s" and shout-outs for people that go above and beyond and "rock!"

Wendy Graham

Training and Careeer Development

What projects are you most excited about?

I'm excited to launch our 2019 Rewards of Better Business Banker referral campaign. We'll combine the successes of our 2018 campaign with new incentives for 2019, to grow the volume of qualified referral submissions from banks. Our goal is a culture of support for account executives and bankers with easy access to tools and impactful conversations.

Diana Quetti

Channel Demand Marketing Analyst, FInancial Solutions

What is your vision for the company?

We’re passionate about being the partner for connected commerce for businesses around the world and we’re creating a company culture where colleagues grow and thrive, while having fun along the way. Our teams collaborate to seamlessly serve our global customers and each colleague plays a critical role as we proudly advance the ways the world pays.

Kelly Beatty

Senior Leader, Strategic Program Management

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