Are you data-driven?  We at NetApp believe in the transformative power of data – to expand customer touchpoints, to foster greater innovation, and to optimize operations.  We are designed for simplicity, optimized to protect, created to embrace future opportunity, and open to enrich choice.  We are the data authority for hybrid cloud, and we are helping our customers realize the full potential of their data.

We’ve built a Data Fabric for a data-driven world – to simplify and integrate data management across the resources that are best for the business.  With the Data Fabric, our customers can harness the power of cloud data services, build cloud infrastructures, and modernize storage through data management.

Job Summary

Sells the company’s products, systems and / or services via telephone or electronic means to customers in assigned territory, industry, or accounts.  Must close the sale on products, systems and / or services.  Generates prospective customers through cold calling and qualifies and follows up with sales leads. Sales can be made through multichannel, inbound and / or outbound sales activities.  Requires application of in-depth technical knowledge of products, systems and services (may include contract documentation). 

Keeps up-to-date knowledge of the industry, as well as the competitive position of the company, and prepares activity and forecast reports as requested.  Has a thorough knowledge of company products, systems and services.  Directs customers to website or other company resources for information.  Acts as sole sales representative for assigned territory, industry, accounts, and/or products.  Establishes and maintains relationships with channel Partners.  Represents the company to the customer and the customer to the company in all sales-oriented activities.   Focuses on acquiring new customers and retaining and growing an existing installed base of customers.   Some business travel or work outside office required.

Primary Responsibilities:

• Works directly over the phone with customers and Partners to drive preference to NetApp and capture sales.
• Understands customer’s business requirements and articulates NetApp’s value to the customer.
• Positions NetApp value proposition tailored to audience needs.
• Supports the Partner to quote tech refresh, products, service upgrades, and renewal options.
• Works independently on managing and closing opportunities.
• Acts as the first point of contact within the sales organization for existing and new customers when calling with product questions.
• Finds opportunities to expand within existing, but also with new accounts (cold calling) in assigned territory.
• Maintains Installed base and contact data in CRM system.
• Identifies technical education needs.
• Identifies Partner capability gaps and coordinates with channel organization to address these gaps.
• Works with the Channel organization and key Partners to create territory plans.
• Prepares and submits forecast reports.
• Prepares and enters weekly activity in CRM system.

Scope:

• Selling to new and existing accounts.
• Assigned to a medium sized territory, carries a quota.
• Interacts with all levels of customers in assigned territory.
• Interacts with all levels at smaller Partners.
• Collaborates with cross functional teams internally.

Job Requirements

• Very good verbal and written communications, presentation, customer service, business, selling negotiation and analytical skills.
• High energy with the capability to multi-task in a dynamic, rapidly growing organization.
• Broad exposure to a variety of technologies / concepts in a distributed environment.
• Aptitude and readiness for learning and understanding new technologies.
• Strong organizational, problem-solving skills.
• Team player.

Education

• 3 plus years of successful sales experience.
• A Bachelor of Arts or Sciences Degree.
• Ability to understand and communicate technical solutions and business value.