About Us

OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is the world's leading provider of online restaurant reservations, seating more than 128 million diners per month via online bookings across approximately 52,000 restaurants.

Since its inception, OpenTable has seated more than 2 billion diners via online reservations, and seats more than 29 million diners via online reservations each month. The Company is headquartered in San Francisco, California, and the OpenTable service is available throughout the United States, as well as in Canada, Germany, Japan, Mexico, the UK and many more locations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As an employee of OpenTable, you will be part of a global network that includes OpenTable and KAYAK's portfolio of metasearch brands including momondo, Cheapflights, Swoodoo, checkfelix and Mundi. Many employees are dedicated to one brand, but we all have the benefit of using each other’s strengths and insights. Together, we’re able to help people experience the world through dining and travel.

Essential Duties and Job Responsibilities:

• Consistently meet and exceed monthly and quarterly goals, as assigned
• Run a portfolio of over 300 Accounts, with activity averaging over 60 outbound calls and 6 individual pitches per day
• Cultivate and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base
• Strategically overcome objections and competition
• Encourage customers to think differently about their business and in ways that will help both parties achieve success
• Educate restaurant about trends in the industry and offer unique insight
• Develop and execute on a strategic plan for the territory and create reliable forecasts.

Core Value Competencies

Customer First – Fosters trust and confidence with customers; Understands and determines current and future needs; Exceeds expectations; Monitors satisfaction; Looks for opportunities to improve service; Follows through; Solicits and applies feedback; Promotes customer focus; Builds/maintains positive relations

Collaboration and Teamwork - Demonstrates a commitment to team goals thru attitude, contribution & cooperation; willingness to participate in a team; Shares info; Exhibits objectivity & openness to others' views; Takes accountability for own actions; Puts success of team above own interest

Creativity and Innovation - Develops innovative approaches & ideas to achieve goals, Solve problems, improve performance; Receptive to new ideas, methods, technologies; Takes calculated risks to hit goals; Meets challenges w/ resourcefulness; Questions conventional methods.

Continuous Improvement - Pursues training & development; Strives to continuously build knowledge, skills & abilities; Seeks & applies feedback to improve performance; Demonstrates urgency/persistence to accomplish goals; Continually seeks to improve processes/products/services.

Job Competencies

Consultative Meeting Approach: Builds rapport and establishes trust, asks questions to discover client business needs, applies product and market knowledge effectively, presents solutions that meet customer objectives, manages and documents sales process.

Judgment: Displays willingness to make decisions, exhibits sound and accurate judgment, supports and explains reasoning for decisions, includes appropriate people in decision-making process, makes timely decision.

Negotiation skills: Clarifies interests and positions of all parties, adjusts tactics to achieve desired results, manages conflict, manipulation and strong emotions, develops alternative options for mutual gain, builds consensus through give and take.

Education and/or Experience

• 1+ years inside or outside sales experience
• Knowledge of restaurant operations
• College degree preferred

Technology Skills

• Experience using Salesforce of equivalent CRM solution preferred
• PC and various software applications (including proficiency in Word, Excel, PowerPoint and online meeting solutions)

Other Skills and Abilities

• Bold, tenacious and results driven
• Self-motivated with proven ability to perform well under pressure and against aggressive goals and deadlines
• Keenly tracks economic and industry drivers and understands its implications on the restaurant business, including identifying business opportunities
• Excellent knowledge of company’s products, software pricing practices and negotiating skills
• Proven success working in an unstructured and entrepreneurial environment

Benefits

We offer many benefits to our employees. Those listed below highlight what a high-performing Inside Sales Associate can expect.

• Opportunity for career advancement
• Business relationships with top chefs and restaurateurs across the country
• Comprehensive training at an individual, regional, and corporate level
• Exposure to hardworking, seasoned business leaders
• Participation in local restaurant events
• Full-time, comprehensive benefits along with an annual base salary commensurate with experience

What’s Next?

This is a full time, non-exempt position. It is based in Denver.

OpenTable is proud to be an Equal Employment Opportunity and Affirmative Action Employer M/F/D/V.

If you're interested in joining the OpenTable team and believe this is the role for you, please apply via our website at www.OpenTable.com/careers

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