Business Development Specialist
POSITION: Business Development Specialist
PURPOSE: This position makes outbound calls to prospects for two OpenDoor Franchises Agents. This position is a home-based opportunity after initial two-week paid training.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Call new leads derived from lists, referrals and advertising programs (no cold calling)
· Follow up with leads who have been contacted in the past
· Conduct initial qualification of leads based on a brief phone discussion
· Gather a completed “Customer Questionnaire” to prepare for the call with the Agent
· Set appointments for Franchise Agents for franchising discussion and the ultimate goal of closing qualified leads utilizing G-suite and Salesforce
· Use email and text to correspond with leads to follow up and/or to confirm appointments
· Provide feedback to owners related to information prospects share that could be helpful in advertising/marketing as well as our overall programs
KEY COMPETENCIES:
· Excellent verbal and written communication
· Friendly, can-do attitude
· Professional and able to connect/make a great impression on the first call
· Handle rejection well; move on to the next call quickly
· Self-confidence
· Fast learner who can adapt to change
· Competitive dialer who also has a team attitude
EDUCATION/SKILLS/EXPERIENCE:
· Associates degree or equivalent
· Some telemarketing/phone sales experience preferred
· Experience using CRM/sales software preferred
· Experience working within G-suite (calendar, email, live docs, etc.)
· While a basic knowledge of the franchising industry is helpful, training will be provided