We are an insurtech company where smart people can see the impact of their work as we tackle meaningful problems together. We think it’s fun to disrupt an industry that has been slow to change. But we aren’t shaking things up for the sake of change, we’re here to solve big problems using technology and an innovative approach to improve how small business owners access insurance. Like our small business clients, we are a diverse team of builders, dreamers, and entrepreneurs, so at the heart of every decision we make is the idea that if it doesn’t serve our clients, it doesn’t serve us. We hire passionate people who like to work hard, yet we also know that life exists outside the office. Small businesses are the backbone of the economy; talented team members are the backbone of Pie. We are pie-oneering a whole new approach to insurance.

A majority of Pie’s future premium is expected to come from distribution partners such as payroll companies, wholesale agents, and retail agents. As an extension of Pie, these distribution partners must operate with a customer first mentality and share Pie’s goal for disciplined profitable underwriting.

How You’ll Do It

Establish Pie as the preeminent commercial insurer among small business owners by supporting the day-to-day partner management of Pie’s expanding partner network. The Business Development Associate is part of a collaborative group of Pie-oneers who work with urgency to cultivate great customer experiences that ultimately drives further engagement with our partners through building trust and thus production. At Pie, we are pioneering a new approach to insurance, which means a new approach to servicing our partner needs. This team will have the opportunity to take part in that process and help guide its evolution. 

This is a professional role. We expect you’ll have a minimum of 5+ years of total working experience, and at least 2 years’ experience in insurance (workers' compensation or other commercial insurance preferred). We expect you’ll have spent enough time in the commercial insurance network and managing partner relationships to make an immediate impact day one. 

In this role, you will be reporting to our Director of Business Development.

The Day To Day

• Collaborate with the Pie policyholder services, underwriting, marketing and development teams to develop, manage, and drive distribution partner premium generation
• Forecast distribution channel premium on a monthly, quarterly and annual basis
• Manage a growing pipeline of partners recording all customer-related activities and interactions in SFDC, ensure Partner information is regularly updated and accurate to capture additional opportunities
• Resolve day-to-day issues and be able to solve problems for our Partner network
• Conduct Partner onboarding training, educating them on Pie policy and procedures including but not limited to the Pie Portal, submissions, appetite, quoting, binding, midterm servicing, claims, as well as our renewal and audit processes
• Manage partner relationships through the Pie Partner Engagement model
• Represent Pie in virtual meetings with distribution partners managing their expectations and needs while identifying additional opportunities
• Responsible for assigned partner network’s production to goal
• Create a daily and weekly plan to optimize overall productivity
• Assist in the constant improvement of business development, partner management, and onboarding processes
• Update and maintain accurate records in Salesforce and other systems as required
• Other duties as assigned

The Right Stuff

• Communication Skills. You have demonstrated interpersonal and influencing skills. You have the ability to collaborate with other departments in order to facilitate a better customer experience
• Time Management. You have a sense of urgency and will act promptly when issues arise, or action is needed. You also have high capacity for managing multiple concurrent tasks and a large pipeline of customers
• Process Driven. You enjoy finding the opportunities to create, automate and improve processes to ensure the best delivery of people's services
• Prior Experience. Thorough understanding of insurance, preferably Workers’ Compensation and previous high performance in a customer-facing role such as account management, sales, or customer success
• Ability to manage multiple systems. Experience in Salesforce or another similar CRM is preferred

Pie Perks

• Competitive salary
• A piece of the Pie (in the form of stock grants)
• Comprehensive health plans
• Generous Vacation
• 7 days of paid sick leave
• Commuter Allowance
• 401k Match
• Modern office space with onsite gym
• Monthly Happy Hours
• Generous Parental Leave

Our Achievements

Pie Insurance Named a Top Colorado Company 2020

Pie is rated Excellent by our customers on Trustpilot

Checkout our employee reviews on Glassdoor

Pie raises an additional $127M in funding