Account Manager

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Rachio is a mission-based startup in downtown Denver that is focused on changing the way people engage with and think about water. Over the past four years, Rachio has established itself as the leader in smart home water, using residential irrigation as the key entry point.  We have built the foundation for a great consumer brand which has afforded us an ability to aggressively pursue opportunities across multiple channels of distribution. Examples of opportunities include builder / new construction, smart home, municipality, and national / regional professional landscape groups.

As an Account Manager, you’ll be responsible for developing and supporting sales / marketing efforts across a select group of customers.  The position will support the sales leadership team to ensure planning, communication, and execution of the Rachio solution with our partners.  

Internally, you’ll be responsible for the coordination of cross-functional  teams to help implement and manage successful programs. You’ll possess excellent project management and people skills, and will apply rigor and method to any problems you face.

If you’re looking for a fast paced environment where you can make a difference, we’d love to hear from you.

Responsibilities:

  • Work with the sales team on sales opportunities that drive volume to exceed annual budget

  • Responsible for project management and execution of the Key Account plans

  • Engage with customer / partner teams to ensure execution of plans

  • Design and renew sales proposals

  • Update internal databases with account information (Salesforce)

  • Coordinate meetings, calls and demos for the National Account Team

  • Conduct research on prospective clients

  • Liaise with internal teams to ensure proper pre-and post-sales service

  • Communicate customer feedback to Marketing, Sales and Product Development teams

  • Create detailed reports of campaign results

  • Perform market and competitive research

  • Help create promotional materials (e.g. presentations and videos)

  • Travel 30%

Qualifications:

  • 3-5 years of documented sales / marketing / sales operations experience with a heavy focus on customer success

  • Documented success working with customers and executing programs

  • Excellent communication skills / team player

  • Strong organizational skills that drive fast & efficient execution

Preferred Experience:

  • Previous work and/or involvement in an early-stage company

  • Experience selling a technical product

  • IoT, software and/or mobile app product experience

Compensation:

  • Salary based on experience w/ incentives

  • Equity via stock options

Benefits:

  • Great location in Denver’s LoDo area, near Cherry Creek trail, Union Station and Larimer Square

  • 100% paid medical, dental, and vision insurance; 50% spouse/dependent paid

  • Paid holidays and flexible time-off policy

  • Commuter/parking monthly stipend

  • Fun, collegial startup culture. We even have a roof deck.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • CypressFrameworks
    • DockerFrameworks
    • JestFrameworks
    • ServerlessFrameworks
    • NoSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • TableauAnalytics
    • FigmaDesign
    • MiroDesign
    • SolidWorksDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • ShopifyCommerce
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM
    • MailChimpEmail
    • Retention ScienceEmail
    • SEOLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

Rachio is headquartered in Denver but Rachians are able to work remotely from anywhere in the US.

An Insider's view of Rachio

What are some social events your company does?

Starting with Empathy is one of our Core Values and we honor that value by hosting company offsites each year. The events bring us together to have fun and to get to know the humans behind the screen. In the remote world, we have a variety of events to connect with each other including virtual drink-making, happy hours and games!

Jess

People Operations Coordinator

What projects are you most excited about?

Continuing my journey with Rachio social media, I’m excited to introduce targeted Influencer Marketing into our social strategy. We have such a dynamic and informative Rachio community, I can’t wait to see how reliable, authentic creators can drive new, passionate viewers to our content.

Shea Hennessy

Social Media Manager

What makes someone successful on your team?

I think the key to being successful on our team is being a good communicator. Good communication helps us all stay in sync with our aligned goals and what we can each do to tackle them in the most efficient manner.

Nick

Software Engineer (iOS)

How do you make yourself accessible to the rest of the team?

An open door is key to Rachio’s growth and culture. I hold 2 hours on my calendar for weekly “H20 Talks” providing opportunities for Rachians to ask any question, catch up or inform me about concerns. I lead our All Hands meetings and attend department team meetings. I believe regularly interacting with all departments is vital to staying connected

Kim

CEO

What are Rachio Perks + Benefits

Rachio Benefits Overview

At Rachio, our Core Values aren't just for our customers, they’re for our employees too. Our benefits & perks are a reflection of our values and they ensure that we are able to thrive at work and home.

We “Delight to Sustain” with our Corporate Social Responsibility (CSR) and product recycling programs, and by partnering with local nonprofits such as Denver Urban Gardens (DUG).

To “Start with Empathy,” we have an Unlimited Vacation policy and a variety of leave options to meet each person's unique circumstances. We have a relaxed dress code to welcome open expression, and Rachio covers 100% of employee premiums (60% of dependent premiums) for medical, dental, and vision insurance.

Rachians are encouraged to “Fail Strategically” - when we fail, there are opportunities to grow and learn with our yearly Professional Development stipend.

Because we trust our employees to “Participate and Commit,” Rachio promotes personal agency with flexible, work-from-home schedules, and provides team bonding opportunities at our regular company offsites.

Culture
Team based strategic planning
Flexible work schedule
Remote work program
Rachio employees work 100% remotely. A work-from-home stipend is provided monthly.
Diversity
Mandated unconscious bias training
As part of our onboarding, all Rachians complete unconscious bias training & gender pronoun training.
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Rachio's Flexible Spending Account helps cover eligible expenses related to the care of a child or eligible dependent, and helps cover eligible health care-related expenses with pre-tax contributions
Disability insurance
Dental insurance
Vision insurance
Health insurance
Premiums are 100% paid for employees and 60% paid for dependents, based on company sponsored plans
Life insurance
Pet insurance
Rachio provides optional benefits that include pet insurance and more!
Wellness programs
Rachio offers an Employee Assistance Program (EAP) which provides access to confidential counseling sessions, legal services, childcare support, and webinars
Financial & Retirement
401(K) matching
401(k) plan with a company match
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Generous parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
10 paid sick days per year. Rachio also offers 2 weeks of paid Empathy leave for when Rachians experience personal hardship, including family medical difficulties.
Office Perks
Company-sponsored outings
Rachio aims to host 3-4 offsites per year, including potential virtual events as we continue to be mindful of COVID-19. Rachio accommodates travel, stay, meals, and team building activities!
Home-office stipend for remote employees
All Rachians receive a monthly stipend of $100 to put towards work-from-home costs.
Professional Development
Promote from within
Continuing education stipend
Employees receive an annual stipend of $1200 to put towards furthering their education and career growth, including paid industry certifications, job training, and conferences.

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