Account Coordinator

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Description

 

As an Account Coordinator, you will work on the Account Management Department as an entry-level liaison to specific Agency and/or Direct Marketer Account Executives. The Account Coordinator is responsible for assisting Account Executives with the details of client relationships, record keeping, and overall information organization. An Account Coordinator’s responsibilities will rise in degrees with demonstrable competence. This position requires skills of organization, helpful disposition, diligent care, and a responsive attitude. 

This Role:

  • Reports to the Director of Account Management with a dotted line to designated Account Executives, Directors and/or Senior Account Executives
  • Is entry-level and intended to lay the foundation for a career within Adswerve

Essential Duties and Responsibilities:

  • Proactively lead, track and report on client administration activities, including, but not limited to:
    • Hours reporting on a weekly basis to designated Account Executives and/or clients
    • Partner with Finance for Account Receivable management 
    • Manage internal and external meeting coordination for AEs as needed
    • Become proficient in Adswerve’s CRM system to be able to maintain records as needed
    • Escalate issues as appropriate and apprise senior management of major account activities that need their attention and/or may have a long-term impact.
    • Cultivate and maintain successful internal relationships by proactively seeking shadowing and engagement opportunities 
    • Document key client communications and activities within the ticketing system and/or Salesforce

    Position Requirements:

    • Team player embracing the overall Adswerve vision and culture
    • Self-starter, quick learner, and a strong sense of integrity
    • Ability to maintain poise, confidence, and professional disposition in high-pressure situations
    • Outstanding organizational, written, and oral communication
    • Nimble and analytical problem-solving skills
    • Unrivaled people skills
    • A passion for going above and beyond 

    Preferred Qualifications:

    • Bachelor’s degree or an equivalent combination of education and experience
    • Assumes a high level of enthusiasm and has an interest in furthering a career at Adswerve

     

    Adswerve provides thorough and unique growth opportunities to all of its employees and is proud to employ some of the brightest thinkers in Denver and across the U.S. We are a collaborative group of lifelong learners and we offer a robust and truly rewarding employee culture filled with excellent benefits, endless snacks, and a generous work/life balance.

    This position pays $24.00-$26.00 per hour. This position is also eligible for a quarterly bonus based on individual and company performance. Wage differential is based on seniority, merit, geographic location, education, training and experience. 

     

    As a leading Google Marketing and Cloud partner, Adswerve is a team of media and analytics veterans who believe smart marketing is built on data discovery. Formerly two separate entities, Adswerve acquired Analytics Pros in August of 2018 and is now able to provide unparalleled expertise across the entire Google Marketing and Cloud Platforms. With offices in Denver and Seattle, and remote team members across the country, Adswerve helps thousands of digital marketers, data analysts and agencies make stronger connections with their customers through successful data-driven strategies.

     

    We have a vibrant, team-oriented company culture where employees are respected for their experience, contributions and collaboration. Adswerve is committed to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills and unique perspectives. Our top-tier partnership with Google provides accelerated growth opportunities and a positive, rewarding environment for employees. We offer a fun workplace and promote a healthy work-life balance. Full-time employees are eligible for excellent benefits including:

     

    • Quarterly bonus potential
    • Medical, dental and vision paid at 100% for employees
    • Paid time off including vacation, sick leave & company holidays
    • Paid volunteer time
    • Flexible working hours
    • Summer Fridays
    • “Work From Home Light” days between Christmas and New Year’s Day
    • 401(k) Plan with company match 
    • Employer Paid Parental Leave
    • Health-care Spending Accounts
    • Dependent-care Spending Accounts
    • Employer Paid Basic Life Insurance
    • Voluntary Life Insurance (Employee/Spouse/Child)
    • Employer Paid Short & Long Term Disability
    • Employee Assistance Program (EAP)
    • Continuing Education Reimbursement
    • Employee Referral Bonus Program
    • Monthly Remote Work Stipend (subject to change based on office re-opening)

     

    Adswerve is an Equal Opportunity and E-Verify Employer. All qualified applicants will receive consideration without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, physical or mental disability, medical condition, gender identity, gender expression, results of genetic testing, service in the military, or on any other basis that would be in violation of any applicable federal, state, or local law. Adswerve will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization.

     

    Recruitment Agencies: We are not utilizing external 3rd party recruitment agencies for this search. Should those needs change, we will seek your assistance directly.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
    • People Operations
      • JavascriptLanguages
      • PythonLanguages
      • SqlLanguages
      • BigQueryDatabases
      • FirebaseDatabases
      • Google BigQueryDatabases
      • Google CloudServices
      • Adobe Services
      • Google AnalyticsAnalytics
      • LookerAnalytics
      • TableauAnalytics
      • Google Tag ManagerAnalytics
      • Google Marketing PlatformAnalytics
      • Adobe AnalyticsAnalytics
      • Display & Video 360Analytics
      • Search Ads 360Analytics
      • Campaign Manager 360Analytics
      • AsanaManagement
      • Google DriveManagement
      • Google DocsManagement
      • Google SlidesManagement
      • Google Marketing PlatformCMS
      • Google Display & Video 360CMS
      • Google Campaign ManagerCMS
      • Google Search Ads 360CMS
      • Google Optimize 360CMS
      • Google Data StudioCMS
      • DocuSignCRM
      • HubSpotCRM
      • LinkedIn SalesNavigatorCRM
      • SalesforceCRM
      • Salesforce CPQCRM
      • Hubspot Lead Gen
      • SlackCollaboration
      • AsanaProject Management

    Location

    Located in the heart of Downtown Denver, we are minutes away from Coors Field, Union Station and lots of hip spots to grab a bite and a brew.

    An Insider's view of Adswerve, Inc.

    How would you describe the company’s work-life balance?

    Adswerve’s work-life balance is unrivaled. Adswerve truly understands and supports the significance of allowing employees to allocate time and energy for their personal lives and interests. In addition to maintaining standard work hours, Adswerve also does a tremendous job of supporting flexible schedules and providing generous amounts of PTO.

    Alyssa

    Sr. Manager, Communications

    What does your typical day look like?

    My typical day at Adswerve consists of working with our clients as well as collaborating with my peers. There is so much knowledge here at Adswerve and I love working with my colleagues as I am always learning something new from them. I also love that there is always someone willing to help out with any questions I have, which always makes my day!

    Cynthia

    LeGolvan

    What is your vision for the company?

    Adswerve is one of the only Google Partners to provide expertise across the entire Google Marketing and Google Cloud Platforms. We recently won “Best Place to Work” awards from Inc. Magazine and the Denver Post. We’ve seen tremendous growth in the organization this past year and will continue to double down on our media and data capabilities.

    Clint

    Founder, President and CEO

    How has your career grown since starting at the company?

    My digitial marketing knowledge has grown exponentially since joining Adswerve. Everyone is encouraged to learn as much as possible and get certified in Google Marketing Platform products such as Google Analytics, Display & Video 360, Campaign Manager and more. Adswerve employs the leading experts in digital marketing and I learn a lot every day!

    Marie Ritchie

    Director, Marketing

    What are Adswerve, Inc. Perks + Benefits

    Adswerve, Inc. Benefits Overview

    At Adswerve, we’re fostering rapid growth opportunities for you to learn from the best in analytics and media. Get hands-on with cutting-edge ad technologies, all while thriving in a fun and rewarding workplace that prioritizes work-life balance. We offer a fun workplace and promote a healthy work-life balance. Full-time employees are eligible for excellent benefits including medical, dental and vision insurance, along with paid time off, paid sick leave, paid parental leave, flexible work arrangements and 401(k) plan with company match.

    Culture
    Volunteer in local community
    Adswerve team members are granted one paid day off per six months (two days per calendar year) to volunteer in their local communities.
    Partners with nonprofits
    Open door policy
    OKR operational model
    Team based strategic planning
    Open office floor plan
    Employee-led culture committees
    Summer hours
    Employee awards
    Flexible work schedule
    Remote work program
    Adswerve has offices in both Denver, CO and Seattle, WA but we respect employees remote work preferences.
    Diversity
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity employee resource groups
    We have our IDEA (inclusion, diversity, equity for Adswerve) Committee along with our 4 pillars: Recruiting & Retention, Training & Development, Culture, Business Development.
    Hiring practices that promote diversity
    Diversity recruitment program
    Health Insurance + Wellness
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Adswerve covers vision benefits for all employees in the US!
    Health insurance
    Adswerve covers a generous amount of health insurance benefits including 100% covered cost at the HSA level.
    Life insurance
    Wellness programs
    Adswerve provides up to $50 monthly total reimbursement for personal wellness programs and subscriptions.
    Mental health benefits
    Adswerve has an Employee Assistant Program (EAP) that is provided through our Health Insurance Plan.
    Financial & Retirement
    401(K)
    401(K) matching
    Adswerve provides matching funds of 100% of your contribution up to 5% of your compensation.
    Performance bonus
    Child Care & Parental Leave
    Generous parental leave
    Family medical leave
    Vacation + Time Off
    Generous PTO
    Paid volunteer time
    Adswerve offers two paid volunteer days a year.
    Paid holidays
    Paid sick days
    Floating holidays
    Office Perks
    Commuter benefits
    Adswerve covers employees TSA PreCheck costs and up to $125 monthly total reimbursement for parking at our offices or for transit (bus, subway, etc.).
    Company-sponsored outings
    Free snacks and drinks
    Some meals provided
    When teams come into HQ, we aim to provide breakfast and lunch!
    Company-sponsored happy hours
    Onsite office parking
    Pet friendly
    Fitness stipend
    Adswerve provides up to $50 monthly total reimbursement for personal wellness programs and subscriptions, including fitness subscriptions and gym memberships.
    Home-office stipend for remote employees
    Distributed team members within the US, and more than 50 miles from an Adswerve office, are eligible to receive up to a total of $325 perk allowance each month that includes up to $275 reimbursement.
    Onsite gym
    Professional Development
    Job training & conferences
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Continuing education stipend
    Continuing education available during work hours
    Online course subscriptions available
    Customized development tracks
    Paid industry certifications
    Personal development training

    Additional Perks + Benefits

    Work from home light days between Christmas and New Year's Day.
    Employee referral bonus program of up to $1500!
    Summer Fridays between Memorial Day and Labor Day.

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