Dynatrace
Dynatrace enables flawless and secure digital interactions.
Remote

Release/Environment Manager- SAP Success Factors (Remote, United States)

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Employer Provided Salary: 145,000-155,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Description
Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
Job Description

  • Manage the release of all software changes to production environment, including third party software changes, and the synchronization of supporting development and test instances
  • Communicate build team release schedules, statuses and details to stakeholders as required
  • Plan and track third-party periodic maintenance updates in a shared release calendar
  • Continually drive improvements in the release process and maintain procedure documentation
  • Collaborate with Development, Testing, and DevOps to coordinate test environment and tooling changes
  • Compile and publish deployment metrics and release notes for every deployment
  • Coordinate resources for deployment and production validation across delivery teams
  • Manages and mitigates risks to resolve issues by developing contingency plans regarding release process quality and schedule
  • Record quality issues with the release process and gathers RCA/PCA where required
  • Ensure that release meets all QA, UAT, and approval criteria for all changes/functionality before deployment and that release roll-back protocol is sufficient and periodically tested
  • Observe best practices for branching or merging configuration and code prior to deployment to any environment
  • Provide visibility of system performance metrics and communicate appropriately to leadership and third-party support
  • Coordinate and track known application performance issues and bring them to resolution with development team and third-party support


Qualifications
Required Qualifications:

  • 5+ years of experience managing releases and maintaining Cloud based packaged software and source code repositories
  • HS Diploma or GED required


Preferred Qualifications:

  • 5+ years of experience SAP and SAP SuccessFactors, SAP certifications a plus
  • Must have strong organizational and communication skills
  • Experience with integrated cloud environment management utilizing multiple tenants, SAP-SuccessFactors highly preferred
  • Must have demonstrated experience coordinating testing efforts with end-users (UAT)
  • Experience with ITIL/ITSM processes and SDLC best practices
  • Previous experience participating with Agile/ Scrum methodology preferred
  • Prior experience with business applications; CRM (Salesforce), Finance (NetSuite), HR, Customer Support (Zendesk), Integrations (Dell Boomi) is a plus
  • Passion to work within a fast paced, high-energy, high tech environment


Additional Information
DOE, salary $145K - $155K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.

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What are Dynatrace Perks + Benefits

Dynatrace Benefits Overview

Being a leader in the market doesn’t mean it’s all work and no play. At Dynatrace, our employees take their jobs seriously but also like to have fun. While at work, we encourage you to take a break and enjoy a game of ping-pong, have a cup of coffee or go to the gym. Work flexibility is important at Dynatrace, we are investing in your growth and happiness! Dynatrace provides a comprehensive benefit plan that allows employees to select benefits that fit their personal needs and stay competitive in the market place.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Employee resource groups
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Child Care & Parental Leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our values
We keep things simple. Common sense has guided our journey and enabled us to grow and excel. As we’ve developed, we've identified three pillars that define and embody our culture:

Innovate with Passion
We build innovative solutions and creative approaches to our business across all functions to benefit our stakeholders. Our passion is fueled by our profound curiosity, inspiration, and desire to drive positive change.

Engage with Purpose
We aspire to fulfill our mission by committing to excellence and delivering meaningful customer value. We collaborate and communicate effectively to reach our shared goals and aid our customers in achieving their objectives. We listen with empathy, encourage diverse perspectives, act with kindness, and foster an environment where every Dynatracer can have an impact.

Win with Integrity
We deliver results through honesty, transparency, and accountability. We compete with tenacity while upholding the highest ethical standards and respect for our customers, partners, and colleagues. We constantly learn from feedback, celebrate with humility, and strive for excellence.

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