We are seeking a senior leader to manage a team of product specialists focused on defining selling strategies to drive growth for Zoom phone and room global sales organization. The primary goal of the group is to create, deliver content, and amplify strategic messaging to help Account Executives win more business leading with Zoom Phone and Room solution offerings to our customers.

This role is intended to be very strategic as this team is responsible for creating and driving internal awareness of the Zoom Phone and Room offerings. Additionally, this will include creating processes to help the sales teams operate more efficiently. It will be critical that the Strategy & Enablement leader is partnering with Marketing, Sales, Engineering & Communications teams to capitalize on significant market momentum.

KEY RESPONSIBILITIES

Selling Strategy

• Directly manage team of 5+ resources

• Create & Deliver on-demand training content 

• Conduct live in-person and virtual sales training

• Participate & deliver training for new hire boot camps

• Scale influence through train-the-trainer programs 

• Develop channel and segment specific strategy knowledge & support inquiries and follow-up on items pertaining to Zoom Phone and Rooms

• Enhance solution offering internal content and effective touch points in the sales cycle (via account planning, sales pitch development, professional services, channel enablement)

• Foster internal relationships to educate sales teams on the value of Zoom Phone & Room as a strategic part of the business

• Continually enhance product and operational process knowledge to maintain role as a Zoom Phone and Room subject matter experts

• Partner with Zoom Specialists Sales leadership to develop phone specialist, Channel & the AE sales organization.

• Conduct sales specialist, channel segment & vertical team needs assessment

• Participate with cross-functional teams to support organizational goals 

Training/Content

• Win Stories/Best Practices - build out collateral and tools to share

• Product Positioning - work cross functionally with product marketing, product management and sales teams to ensure the highest impact product positioning 

Knowledge Assets management - Guru, training mediums (Workramp, new hire basecamp)

QUALIFICATIONS & SKILLS

• Must understand business telephony (Cloud & Premises PBX)

• 8+ years of proven Sales Strategy and Enablement experience 

• Sales leadership experience a plus

• Ability to work in a fast paced dynamic environment

• Self motivated individual with the ability to work in a changing environment

• Consultative seller with strong business acumen

• Excellent communicator

• Strong presentation skills to create succinct and engaging sales messaging, training material and supporting documents

• Experience leading others with product training; sales best practices; demo and sales guides; learning and training materials.

• Ability and aptitude to work within various medium to coach & develop individual sellers

• Ability to evaluate complex processes and apply critical-thinking skills & develop new systems to improve workflow

• Excellent skills in PowerPoint, Microsoft Word, Microsoft Excel, Google products 

• Ability to work independently as well as part of a collaborative environment

• Fluency in 2 or more languages a plus

• Willing to travel both domestically and abroad

• Have a demonstrated, proven track record of driving for results

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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