IntelePeer
Centennial, CO
Remote

Sr Product Manager at IntelePeer

| Remote
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This position is remote.
IntelePeer seeking a Senior Product Manager who loves to learn and wants to create big things. You will be working with our customer-facing teams to understand customer needs, and you will be working closely with development and engineering teams to create and deliver a product roadmap that addresses those needs.
This product manager will be responsible for creating a cohesive strategy and roadmap for IntelePeer's APIs, consolidating our various APIs into a single, cohesive reference and growing our library of API documentation. The ultimate objective of this role is to optimize the developer experience when building solutions with our suite of APIs.
As a key member of our product management team, the Product Manager brings an analytical mind, desire to learn, and hands-on success delivering technical products while working collaboratively across the organization. The Senior Product Manager is responsible for all product life cycle activities related to developing and launching new products and features to market.
REPORTS TO: Senior Vice President, Product Management
POSITION RESPONSIBILITIES
  • Facilitate research, requirements collection, product definition, and design of APIs and supporting documentation
  • Work with product marketing and UX researcher to conduct research to drive the product roadmap
  • Empathize with the user and advocate for usability and utility of APIs and documentation
  • Build, maintain, and communicate the product roadmap
  • Collaborate with Development, Engineering, Operations, and Legal to ensure that all products and services are delivered to IntelePeer's standards for quality, usability, and security
  • Write requirements for new features and functionality and work with development to ensure alignment on objectives, constraints, scope and timeline for delivery
  • Gather and analyze feedback on API user experience to design and improve APIs to ensure they are intuitive to implement and clearly documented
  • Monitor key product metrics; identify, recommend, and implement strategies to improve market position
  • Develop a strategy for measuring and analyzing API usage
  • Work with technical writers and developers to create a roadmap for improvements to the API documentation reference
  • Other duties as assigned

REQUIREMENTS
  • Bachelor's degree in marketing, business, or related field
  • MBA or Master's degree in related field preferred
  • 5+ years delivering complex B2B solutions in a technology-driven SaaS environment, startup or telecommunications
  • 3+ years' experience in mid-market/enterprise software product management in a SaaS environment (specific to CPaaS-communication platform as a service is highly desired).
  • Prior experience managing API product strategy, roadmap, and feature/documentation development
  • Demonstrated track record of success: Driving product ideation, innovation, development, and launch using lean and/or agile product development methodologies. Meeting or beating targets and deadlines. Influencing and collaborating cross-functionally and at all levels of the organization. Establishing and managing internal and external customer expectations.
  • Proven experience conducting competitor analysis and developing successful Go to Market strategies.
  • Tools and technologies: Product and analytics tools, Jira, Salesforce.com, AI/ML/NLP experience preferred.

Competencies
  • Superior verbal and written communication skills
  • Willing and able to accommodate infrequent travel
  • Astute interpersonal relationship management
  • Positive, professional attitude; confident, assertive, and tactful communicator
  • Quality and customer-service driven to consistently delight customers
  • Strong initiative, self-motivated, proactive, and resourceful
  • Strong organizational and prioritization skills
  • Team player who is willing to go above and beyond to help others
  • Strong presentation and persuasion skills
  • Proficient in creating product and process documentation
  • Solid understanding of business and financial statements.

Why You'll Love It Here
  • Generous paid time off
  • Internet and cell phone usage reimbursement.
  • Gym membership.
  • LinkedIn Learning, plus other upskilling opportunities
  • Competitive medical, dental & vision coverage
  • 401K
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Legal coverage and other supplemental options
  • Free snacks, fun events (virtual and in-person when we can again)
  • A value-based culture where growth opportunities are endless

Compensation
  • Compensation varies based on location and the services being performed.

Vaccination Requirement
  • COVID-19 Vaccination Requirement: IntelePeer requires anyone working onsite or visiting IntelePeer's offices to confirm they are fully vaccinated against COVID-19 unless a medical or religious accommodation is timely requested and approved. Please reach out if you have questions or concerns about this policy and how it may apply to your candidacy for a role with IntelePeer.

For California residents only: Please refer to the link below for IntelePeer's Applicant CCPA Privacy Notice. https://www.intelepeer.com/intelepeer-applicant-ccpa-privacy-notice-2020-05-21/
Any requests to exercise your rights as a data subject under GDPR should be submitted to [email protected] for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.
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Where we are

We are located in the Denver Tech Center, the city's hub of business and innovation, plus we're near public transit, I-25, and trendy restaurants.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • SalesforceLead Gen
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What are IntelePeer Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Continuing Education stipend

An Insider's view of IntelePeer

How would you describe the company’s work-life balance?

At IntelePeer, we have a work-hard-play-hard mentality. Our team goes above and beyond what is asked of us and we value determination. The unlimited PTO policy means that the company realizes to be successful we also need time away from work. You can make your own schedule and work from home when needed too!

Nils

Corporate Marketing Manager

What's the biggest problem your team is solving?

My team is helping companies that may not have the resources for complex development projects to take advantage of the promise of embedding communications like voice and SMS into their customer experiences, marketing efforts, and internal processes.

Shaughnessy

Sr. Manager, Product

How has your career grown since starting at the company?

IntelePeer is a company that likes to promote within and encourages career growth and opportunities for all of their employees. I have been with IntelePeer for almost 6 years and I have been promoted 3 times and have worked in 2 different departments since coming onboard. The leadership team has always asked what I would like to do for my career.

Christine

Sr. Manager, Sales Development

How do you empower your team to be more creative?

We encourage employees to think outside the box, to contribute new ideas, and to take ownership of helping us meet our company objectives. Recognizing our employees is integral to our continued success as a team and a business. In my specific role, I recognize employee efforts through personal and public recognition.

Donna Sue

VP of Corporate Marketing

What are some things you learned at the company?

What I've learned at IntelePeer is the value of the contributions of the singular employee. IntelePeer works by each individual considering their personal achievements at work, big or small, to contribute directly to the success of the company - and the company acknowledging and reciprocating that effort back to the employee.

Justin

Chief Software Architect

IntelePeer Careers In Denver
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