Product Manager: Consumer & Employee Experiences

Remote (US Based)

SpotOn creates software and payments solutions that redefine how small businesses and restaurants operate to grow and achieve success. We are one of the fastest growing companies in fin-tech and have received approximately $300 million in VC funding. Our platform of products combined with a concierge service team deliver a world-class customer experience to business owners and their team.

We build easy-to-use tools for businesses that empower them to more easily succeed as well as weave rich connections with their customers. SpotOn’s platform offers rewards, deals, online reviews, and data analytics in conjunction with cutting edge POS systems and payment applications. Tools like these were previously only available to big businesses with big bankrolls and their own developers, but our platform caters to neighborhood stores, independent retailers, and small to mid-sized chains.

The Product Manager for Consumer & Employee Experiences will lead and execute the strategy and roadmap for SpotOn branded mobile and web applications and emerging mobile technologies. We’re seeking someone with strong experience creating leading consumer and employee facing mobile applications with a solid understanding of Agile product management processes. If you have had success product managing winning digital experiences – this is the opportunity for you.

 You will:

• Be an integral part of defining the product strategy for SpotOn consumer and employee digital experiences on web and mobile.
• Manage a user-focused product roadmap, making strategic adjustments as needed based on user needs, client expectations, data, and business priority.
• Be creative in your approach to product vision and design.
• Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, consumer preferences, emerging technologies, and industry trends to identify what is needed to maintain competitive advantage and sustained growth.
• Lead roadmapping, goal setting, story writing, prioritizing, project execution, A/B testing, and product roll-out strategy.
• Hypothesize, measure and learn. Continuously test and leverage insights to inform decisions.
• Build relationships with key business partners and other brand stakeholders and serve as the internal and external evangelist for your product.
• Collaborate with other stakeholders such as product marketing on the creation of positioning for your products.

Qualifications:

• 2+ years of relevant product management experience or equivalent, preferably in consumer applications, labor systems, payments, banking, financial services or FinTech.
• Experience with mobile application development (iOS, Android, web), consumer facing products, and digital wallets.
• Strong understanding of the product development lifecycle, and experience designing and delivering quality products.
• Experience leveraging Agile/Scrum software development strategies and writing user stories.
• An analytical and metrics driven work style that leverages data to make informed decisions.
• An ability to manage multiple teams and multiple projects in an iterative process.
• Have strong communication and presentation skills.
• Be able to put yourself in the user’s shoes to understand their needs and how they interact with our products.
• Be prepared to make decisions with imperfect information, know how to lead through influence and be comfortable managing chaos, ambiguity, and complexity.

 Nice to haves:

• Experience with labor management systems, including scheduling and payroll.
• Experience working in the restaurant or retail industry.

… then here’s a bit about what we have to offer!

• Our base pay range starts at $130,000-$140,000 for this role. Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan. Offers will be reflective of the candidate’s location and experience.
• Flexible working schedule
• Full medical, dental, vision insurance
• Paid vacation, holiday & sick time
• Fast-growing company with opportunities to advance
• 401K with matching

SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law

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