Product Manager- Denver

| Greater Denver Area
Our Culture
We are obsessed with helping businesses deliver better digital experiences. We encourage creative problem solving, rapid innovation, and bold goal-setting. Our flat organization structure keeps everyone informed and enables people to get involved in solving the problems they care about most. We are a close-knit team moving fast to deliver new products and value to our customers.
The Role
We are looking for a driven Product Manager that deeply immerses themselves to understand how our customers use our product. This person can discuss usability challenges with our designers, understands the competitive landscape of customer experience analytics, brainstorms technical solutions with our engineers, and partners with customer success, sales, and marketing teams to build solutions that increase customer satisfaction.
Who you are?
Passionate about helping customers. We are passionate about our customers and helping solve their problems. UX researchers and designers are your partners in crime to define the problem space. You interface with customers directly to develop empathy and build solutions resulting in smiling fans.
Storytelling for Influence. Building successful products is a full contact sport. It involves influencing team members to relate to the users challenges and inspire future outcomes. You visually articulate ideas (using Sketch and build prototypes) to tell stories about users needs, defining strategy, and how we deliver successful outcomes.
Entrepreneurial spirit. Our success is largely dependent on each person’s ability to identify, own, and solve problems with minimal direction. This belief unifies our team to always strive to deliver a fantastic product experience. You have a strong track record of effecting change in product organizations.
Curious mind. You are not intimidated by working with brilliant engineers. Rather it motivates you to uncover new opportunities to challenge the engineers to create differentiated and unique customer solutions. If the situation calls for it, you don’t mind digging into JavaScript, writing SQL, or heading over to Stack Overflow to research the proper syntax to research user behaviors.

Requirements:

  • 5+ years product management experience with at least 2 years of B2B SaaS experience demonstrating a track record for delivering successful outcomes.
  • Excellent communication and problem solving skills and understands how to use data to inform decisions.
  • Comfortable working across the product development spectrum: ideation, strategy, concept, mapping features to data models to pixel-level details and implementation.
  • Previous experience in the customer experience analytics is a plus.
  • Understands technical architecture for highly scalable web and mobile applications.

What you will do:

  • Own a customer issue end to end: understanding the pain point, setting the strategic direction, and successfully delivering the delightful customer experience.
  • Create product artifacts (process diagrams, epics/stories, wireframes) and collaborate with design and engineering to define and execute the product roadmap.
  • Participate in user research and usability testing to identify optimization opportunities.
  • Use analytics to understand how our customers use our platform to solve their challenges and inform decisions on future improvements.

About Quantum Metric
Quantum Metric is a venture-backed startup that recently raised a $25MM Series A round of funding from Insight Venture Partners, a top-tier NY-based firm. The company has amazing client success stories at enterprise-scale that have helped validate our product-market fit and provided compelling examples of our business value proposition.
The typical Quantum Metric customer achieves a full investment payback within three months of beginning to use our real-time digital intelligence platform and, on average, a 376% ROI over three years. We’re thoughtfully scaling out our team to add outstanding talent that is equally passionate about being part of a team that is fast-paced, innovative and values passion, honesty, persistence and curiosity.
We’re offering you the opportunity to develop your career in a tech space ripe for disruption. If all of this inspires you, then what are you waiting for? Talk to us today!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • CSSLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • BigQueryDatabases
    • Quantum MetricAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM

Location

The Quantum Metric home office is in Monument, Colorado, with additional offices in Denver (LoHi) and the Washington DC metro area.

An Insider's view of Quantum Metric

What's something quirky about your company?

"Indy" the cat is our company mascot who lives full-time in our Monument office.

Kyle

Director of Digital Marketing

What projects are you most excited about?

I lead all the recruiting efforts here at Quantum Metric and in 2019 we are going to more than double in size (that's 80 hires...that's 1.5 hires PER WEEK).
I feel like I have the best job here- building the family and talking to people every day about our product and impact.

Kristin

Dir. of Talent & Recruiting

How has your career grown since starting at the company?

As an early member of Customer Success, I became exposed to multiple facets of the business while building client relationships. This provided the chance for me to push my skill set further and get outside of my comfort zone, which Quantum has always encouraged. Now, I have the opportunity to lead our growing enthusiastic Customer Success Team!

Gil

Customer Success Manager

How do you make yourself accessible to the rest of the team?

I integrate with the team regularly. People can reach out to me any time if they need me; they have my phone number. I care about our people and this company.

Mario

CEO and Founder

What’s the vibe like in the office?

Everyone here has a voice. We openly express whatever we want to share without judgment and our thoughts or ideas are considered. It's refreshing to be able to do that at this company!

Ro

Executive Business Partner

What are Quantum Metric Perks + Benefits

Quantum Metric Benefits Overview

At Quantum Metric, we offer a comprehensive group health plan, time off, competitive salaries, and a work environment that thrives on team collaboration and work-life balance. We understand life happens and when it does we want the well-being of our employees to be healthy and happy. A healthy work-life balance promotes a happy and productive employee.

Culture
Partners with Nonprofits
The company supports Charity: water, a non-profit organization that brings clean and safe drinking water to people in developing countries.
Daily stand up
Daily Product/Development stand-ups, weekly Sales calls, and monthly All-Hands meetings. We want everyone to be in the know about what great things are happening at Quantum Metric.
Open door policy
We encourage our employees to openly share ideas, voice concerns, or about anything on their minds!
Group brainstorming sessions
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
100% company paid. Short-Term Disability insurance helps replace lost income in the event of illness or accident that prevents employees from working.
Dental Benefits
We cover 50% of the employee's premiums.
Vision Benefits
We cover 50% of the employee's premiums.
Health Insurance Benefits
3 health plans to choose from with HSA. We cover 99% of our employee's premiums and an option for employees to upgrade to more expensive plan by paying the difference.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
Our company matches employees' contributions to a non-profit organization, charity: water.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Remote Work Program
For employees outside our home office location, we have employees across the U.S. who either work from their home office or to a company designated office facility.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
9 holidays plus 1 floating holiday
Perks & Discounts
Casual Dress
We want our employees to come to work comfortably and is very common to see our employees wearing Quantum Metric T-shirts or pull-overs proudly!
Company Outings
Annual holiday gatherings and team building activities.
Stocked Kitchen
At the home office location.
Parking
Free parking at the home office and some paid for parking at company designated office facility.
Relocation Assistance
Offered on a case-by-case situation
Professional Development Benefits
Promote from within
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