Product Management Operations Analyst - Remote

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The Product Management Operations Analyst will be responsible for facilitating and improving Product Lifecycle Management (PLM) analytics, processes, and tools. They will serve as a cross-functional liaison between Product Mgmt, Development, Marketing and Leadership to identify and solution operational and tooling challenges to a holistic, agile product management workflow.The successful candidate will be an energetic, self-starter individual who enjoys leading and facilitating cross functional collaborations. One who is passionate about transforming tools and practices, organized and detail oriented, yet thrives in an ambiguous environment. This role requires a strong communicator across all levels, with the ability to translate both technical and business requirements into tools, efficient practices, and meaningful insights.This role will provide the chosen individual with exceptional exposure to various aspects of the product lifecycle, from ideation to execution, and experience working with numerous roles and ranks. The breadth of the role can serve as a unique springboard into a variety of positions in Product Management, Dev Ops, Agile software development, Project Management and Product Operations. Responsibilities:
  • Responsible for the evolution of Aha! product management tool to drive insights, reduce overhead, and increase operational efficiencies for product and domain teams.
  • Onboard and provide continuous coaching and support to Aha! and other Product Management Operation tools, repositories, and procedures. A motivated individual will have the opportunity to grow this role and own tools and programs end to end.
  • Partner with development to improve the integration between Aha! and Jira to facilitate a seamless handoff between product planning and execution, and drive tool efficiencies.
  • Produce reports and presentations for leadership to inform strategic decisions and measure performance.
  • Drive continuous improvement in roadmap presentment to emphasize customer value and progress towards goals.
  • Identify, prioritize, and action enhancement requests for Product Management Operations practices and tools.
  • Promotes an environment of accountability and operational excellence within Product Delivery
  • In conjunction with the Senior Product Management Operations Manager, partner with Marketing to incorporate GTM practices into the PLM process and tools.
Key Competencies
  • Skilled in distilling complex thoughts and strategies into simple, actionable recommendations, with an aptitude to work at all levels of the organization
  • Comfortable leading change and cross-functional projects without given authority, among different teams and more senior roles
  • Solid understanding of product information tools and data structures with curiosity and appreciation for integrations and customization
  • Ability to work on multiple complex programs and/or problems simultaneously and navigate effectively/creatively through roadblocks in a professional, diplomatic manner
  • Stellar communication skills - written, in person and presentation abilities; ability to communicate to both business and technical audiences
  • Ability to establish priorities around tasks and requests of Product Operations
  • Strong change management skills
Required Education, Certifications, and Experience
  • Bachelor's degree or a combination of education and related experience
  • 2+ years' experience with either Aha! or Jira (both is a big plus!), or similar experience in other product management or product development tools
  • Exposure to Agile workflows
  • Fluency in Microsoft Excel, Word, and PowerPoint
Preferred Qualifications
  • Advanced degree in business or a technology-related field
  • Aha! or Jira certification or other relevant product management and development tools and methodologies
  • Experience working within an Agile methodology, such as SAFe
  • Agile training or certifications
  • Relevant experience working with Product Management, Product Development, and Marketing teams
  • Experience working within an OKR driven environment or with WorkBoard
  • Experience with SaaS delivered applications and business models
Estimated Salary range for this position: $69,300 - $96,600The base salary range represents the anticipated low and high end of the GHX's salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies, and proficiency for the role. The base salary is one component of GHX's total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Louisville, Colorado, just outside of Denver, with additional offices in Europe, Chicago, Illinois, and Omaha, Nebraska.DisclaimerGlobal Healthcare Exchange, LLC and its North American subsidiaries (collectively, "GHX") provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated. #LI-Remote #LI-SR
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Technology we use

  • Engineering
    • C#Languages
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    • AngularJSFrameworks
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    • Microsoft SQL ServerDatabases
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GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

How do you collaborate with other teams in the company?

What works for me is bringing organic chai in from time to time for what's now known as "Tea Thursdays." I start brewing Masala chai early in the morning and prepare mugs, almond milk, and sweetener. Collaboration is my cup of tea!


Technical Process Analyst II

How does the company support your career growth?

At GHX, your career is what you make it. My team frequently conducts skip-level meetings where we have open dialogue around career aspirations, projects we want to execute on, and any roadblocks we’re hitting. I’ve always felt empowered to grow here at GHX.


Manager, Financial Planning & Analysis

What are GHX Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Documented equal pay policy
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Recreational Clubs
Home Office Stipend for Remote Employees
$125 per month
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications

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