Director, Product Management - Explorer Surgical at GHX

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The purpose of this role is to lead, direct and manage the Product Management function and activities for Explorer BU by steering and managing the vision, objectives and strategy for the Explorer portfolio of software/hardware products and related services.This is an opportunity to lead Product for the fastest growing business unit in a top healthcare software company, backed by best-in-class private equity owners. Explorer Surgical was recently acquired in October by GHX and you have the best of both worlds - a startup, fast- paced culture with the resources and establishment of a bigger brand.The Director of Product will own 3 avenues of product development and management:1) Software product management2) Hardware product management3) Customer Advisory Board managementPrincipal duties and responsibilities:Software product management:
  • In partnership with the Stakeholders, reviews business opportunities to optimize the product portfolio through analysis and understanding of targeted markets, segmentation efforts, market trends, new technology, consumer needs and competitive environment in order to define Product Vision and Strategic Direction.
  • Organizes and manages Idea Management Process for collecting, organizing, and evaluating insights and feedback from Internal Stakeholders (Sales, Marketing, Customer Success, Legal, Compliance) and External Stakeholders (Users, Customer Advisory Board)
  • Collaborates with the Stakeholders to define Product Roadmaps, prioritizes Product Features and establishes go to market strategies that enable achievement of revenue goals and competitively position the solution for future growth
  • Collaborates with Engineering to define product features' Functional Requirements, Acceptance Criteria and User Experience.
  • Monitors and analyzes how well a Product Features are performing, to include product profitability, actual to planned revenue, customer satisfaction, and retention/renewals.
  • Reviews areas that may impact product stability, to include product life cycle, quality, technical debt, support, operations and compliance.
  • Manages pre and post release communications, provide internal release notes and collaborates with Product Education to develop customer facing Release Notes
  • Supports sales and sales operations on advancing the product(s) visibility, understanding, and when required, direct client sales support
Hardware product management:
  • Develops and manages a hardware strategic plan, including vendor selection and split of internal vs. external hardware resources
  • Works collaboratively with sales and customer success to test hardware options and collect Customer feedback
Customer Advisory Board:
  • Acts as primary owner of quarterly Customer Advisory Board meetings to formally collect feedback and modify software/hardware roadmap accordingly
  • Works collaboratively with customer success, sales and engineering to set agenda and distribute feedback from Customer Advisory Board meetings
Required Qualifications:
  • Bachelor's degree in related discipline, or a combination of education and related experience
  • Minimum of 5 years' product management and leadership experience, either leading dedicated indirect teams or direct reports
  • Prior experience in healthcare
  • Experience with SaaS (Software as a Service) and mobile apps.
  • Experience with User Experience design
  • Experience with Hardware development life cycle.
  • Process optimization experience
  • Technical aptitude to understand product dynamics and recommend product enhancements
  • Strong business acumen, with an understanding of accounting/financial principles
  • Highly adept at working collaboratively across multiple business and technical functions
  • Excellent leadership skills, with the ability to be self-directed with strong initiative
  • Sound project management skills, and well organized
Estimated Salary range for this position: $129,750 - $169,050The base salary range represents the anticipated low and high end of the GHX's salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate's qualifications, skills, competencies, and proficiency for the role. The base salary is one component of GHX's total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/ GHX: It's the way you do business in healthcareGlobal Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 800 people worldwide. Our corporate headquarters is in Louisville, Colorado, just outside of Denver, with additional offices in Europe, Chicago, Illinois, and Omaha, Nebraska.DisclaimerGlobal Healthcare Exchange, LLC and its North American subsidiaries (collectively, "GHX") provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX's employees to perform their expected job duties is absolutely not tolerated. #LI-Remote #LI-BB
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Location

GHX is based in Louisville, CO and our office boasts a fitness center overlooking breathtaking Davidson Mesa open space and the Front Range Mountains!

An Insider's view of GHX

How do you collaborate with other teams in the company?

What works for me is bringing organic chai in from time to time for what's now known as "Tea Thursdays." I start brewing Masala chai early in the morning and prepare mugs, almond milk, and sweetener. Collaboration is my cup of tea!

Octavian

Technical Process Analyst II

How does the company support your career growth?

At GHX, your career is what you make it. My team frequently conducts skip-level meetings where we have open dialogue around career aspirations, projects we want to execute on, and any roadblocks we’re hitting. I’ve always felt empowered to grow here at GHX.

Brittany

Manager, Financial Planning & Analysis

What are GHX Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
$125 per month
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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