TextUs is the leading conversational messaging platform for mobile-first customer interactions. We improve business outcomes by allowing organizations to have amazing, message-based conversations with their prospects, customers, and employees across their entire journey with the organization.

CORE RESPONSIBILITIES

• Work directly with the product team to understand and shape the strategy and tactics of executing the TextUs vision.
• Participate in roadmap development and the overall prioritization of features.
• Uncover and understand customer needs and translate them into requirements.
• Integrate well with internal teams, including sales, account management, developers, engineers, architects, quality assurance, and operations. Ensure requirements are fully understood and that implementation plans match expectations.
• Understand, research, and follow technical trends in the industry and in general. Be able to assess existing and emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage.
• Answer incoming questions about the product and its capabilities.
• Assess and address regulatory and technical risks. Act as an advocate for security, risk, and compliance in new feature implementation.
• Develop Epics and User Stories in partnership with other Product Managers, Engineers, and UX. Define success, testing, and acceptance criteria.
• Facilitate the creation and maintenance of proper product documentation.

WHO YOU ARE

Delivering the best value for our customers is important to you. You’re a natural product evangelist and your orient toward building strong relationships with key stakeholders. You know when to step in to assist the team to reach their goals, and when to step out to allow them to flourish.

• You understand that your job is to guide the product direction and remove roadblocks while establishing clear requirements and desired outcomes. 
• You embrace that your role is about bringing clarity and alignment between Product and Engineering.
• Experience working with product and engineering in a product support or related function. This is an entry level role, so no product management experience is required.
• You understand the principles of modern tech stacks; you don’t have to be a developer, but should be dangerous enough to engage in conversations with engineers
• You are the uniting force that ensures our success on any given feature.
• You are comfortable meeting directly with customers and understanding their journey and challenges.
• Bonus points for experience with: Lean/Kanban, CI/CD, AI/ML frameworks or uses, low-latency data products, UX/UI research and development 

EMPLOYMENT DETAILS

• Job Type: Full time
• Compensation Range: $75,000+
• Location: Headquartered in Colorado; Remote (US) 
• Target Start Date: 2-6 weeks from offer date
• # hires for this role: 1
• Reporting to: VP, Product (In the interim will report to CEO)

WHY TEXTUS

Our team members have a clear voice and an impact on the success of TextUs. We are a collaborative, learning and data-driven culture with an experienced and proven leadership team. 

TEXTUS BENEFITS INCLUDE:

• Competitive pay
• Equity
• Health/Dental/Vision/Insurance 
• 401K with company match
• Flex vacation policy 
• Headquartered in Colorado and Remote (US) 

TextUs does not discriminate based on race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and clients.