Partnership Specialist, Supply Operations (Boston)

| Boston, MA, USA | Remote
Employer Provided Salary: 57,000-67,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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ezCater is the most trusted provider of corporate food solutions and is purpose-built for business. ezCater's corporate food platform and flexible, scalable food solutions allow organizations to centralize and track their food spend, and fulfill everything from daily employee meals to client meetings and company all-hands. ezCater backs this up with business-grade, best-in-class, customer service and an unmatched nationwide footprint. We're backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

Our Supply Operations team is focused on building effective and scalable offerings while continuing to ensure that our customers are thrilled with our restaurant supply, and that our restaurants are happy, growing, and engaged as they tackle new opportunities. We are looking to grow our team of Partnership Specialists to help support bringing these ideas to life. These individuals will focus on a variety of strategic and operational initiatives, one of which is owning the acquisition and training of our network of restaurants which power our Relish program. In addition, these individuals will support building supply, training, and growing operational mechanisms to launch new offerings in a way that is effective, scalable, and focused on the needs of our customers.

What You'll Do:

  • Identify appropriate restaurant partners from the ezCater marketplace and call restaurants in order to grow a strong supply network that delights our customers and meets the unique demands of each opportunity
  • Effectively navigate conversations surrounding program benefits, operational capacity, partnership expectations, commission, operational capacity, delivery logistics, and menu
  • Try and track strategies for driving successful engagement with our restaurants, and onboarding restaurants onto our new programs in a way that is operationally efficient and drives reliable and successful outcomes for our customers
  • Collect requirements swiftly and accurately from restaurants and communicate information to internal teams
  • Thoroughly document your process and progress in our CRM to maintain an organized pipeline
  • Directly train, own communication with, and be responsible for new restaurant performance as they execute their first orders
  • Think outside the box to help identify the best restaurants in our supply network to meet the needs of our exciting new use cases

What You Have

  • 2+ years of relevant experience, ideally in a sales or onboarding/implementation role
  • Located in the Boston Metropolitan area and are able to go on-site to customers.
  • Experience operating in a high performing culture
  • Ability to create quick relationships that generate strong results
  • Highly productive and clear communication skills, with ability to handle multiple emails, phone calls, and restaurant trainings each day
  • Eagerness to grow exciting new initiatives and to support our restaurant partners and customers alike
  • Experience and ability to juggle multiple goals simultaneously, and keep multiple parties informed of progress along the way
  • Adaptability– we’re growing quickly and our demand fluctuates unpredictably
  • A beyond helpful attitude, and the “scrappy” instinct to get things done through hard work
  • You aim high, and want to make us better– you’ll think critically about how we can improve processes, systems, and expectations

The national cash compensation range for this role is $57,000 - $67,000 per year*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

Please have fun with the Cover Letter portion of the application! It does not need to follow “traditional” cover letter guidelines - we would love for you to write 150-500 words explaining why you are interested in ezCater and the role, and highlighting anything else you think we should know!

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You’ll Get from Us:

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance. 

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, cupcakes (and many more goodies) when you’re in one of our offices, and knowing that you helped get this rocket ship to the moon.

ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. At the same time, we do not employ jerks, even brilliant ones.


For information on how ezCater collects and uses job applicants' personal information, please visit our Job Applicant Privacy Policy.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

999 18th Street, Denver, CO 80202

What are ezCater Perks + Benefits

ezCater Benefits Overview

You’ll get a terrifically compelling opportunity, in an environment of radical transparency, open access to all the data, and collaborative colleagues at every level of our organization. You’ll also get sane working hours and great flexibility around work/life balance.

Have people in your life – of any age – who always, often, or sometimes need your help? We make room for that. Have a bad thing or a good thing happen to you? We make room for that, too.

Oh, and you’ll get all this: Market salary, stock options that you’ll help make worth a lot, the usual holidays, all-you-can-eat vacation, 401K with ezCater match, health/dental/FSA, long-term disability insurance, remote-hybrid work from our awesome Boston or Denver offices OR your home OR a mixture of both home and office (you choose!), a tremendous amount of responsibility and autonomy, wicked awesome co-workers, and knowing that you helped get this rocket ship to the moon.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Open office floor plan
Summer hours
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Eligible employees get 4 weeks of paid sabbatical every 5 years of working at the company.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours

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