VP, IT Infrastructure

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The HomeAdvisor Technology team is looking for a Vice President, IT Infrastructure to bring the energy and ownership needed to a rapidly expanding environment.

 This is a key leadership position who will direct the teams in charge of cloud services, network services, data center operations, voice, servers and storage platforms, service monitoring, and help desk. This role also works closely with the CIO and peer IT leaders, including enterprise architecture, information security and application development, to design and execute on the company’s technology roadmap. The Vice President, IT Infrastructure is a forward-looking technology leader who can develop an infrastructure strategy and drive through to execution and support.

As a member of the IT senior leadership team, and reporting to the CIO, the Vice President, IT Infrastructure is an influential role, making investment and priority trade-off decisions, negotiating and managing vendor contracts, and recruiting, retaining, and developing high performing teams.

Responsibilities:

  • Own the environment: Accountable for a high-performing computing infrastructure companywide. This includes, but is not limited to, planning and management of computer operations and support, systems and network administration, business continuity, telecom, cloud services, help desk, and field support including establishing key KPIs, SLAs, metrics and measurements, and communicating platform health through operational reviews. Define policies, procedures, and standards related to performance, capacity, high availability, continuity, and security.
  • Provide leadership: Supervision and performance management to the IT department through managerial levels. Establish department goals, objectives and performance expectations for direct reports and the department. Provide priorities, ongoing feedback and recognition. Conduct strategic and tactical level planning in partnership with peers in IT to develop technical roadmap and ensure delivery of supportable technology solutions that meet business needs.
  • Security and Compliance: Oversight and governance of Global Controls on all platforms (i.e. OS levels, PCI/SOX, security and vulnerability patching). Support internal and external audits through documentation and management of controls.
  • Communication: Develop and communicate cost estimates, business plans, timelines and contingency plans for responsible projects.
  • Business Continuity: Assist with the design and implementation of disaster recovery preparedness, detailed project and program management, data center move process, and logistics coordination.
  • Monitor Scalability: Identify and implement routine review of critical metrics necessary to monitor the performance of overall operations including capacity, availability, budget, and inventory.
  • Modernize: Manage the evaluation and adoption of emerging technologies including cloud, software defined networking, high performance computing, continuous delivery and the latest collaboration technologies

Experience/Skills:

  • Bachelors or Engineering degree in Computer Science, or equivalent experience.
  • 7+ years’ experience running a 24x7 operation with uptime and performance requirements, including experience with capacity planning, utilization review, and performance monitoring.
  • Minimum 7 years of management experience required.
  • Minimum 7 years of experience with data center operations, systems administration and/or networking administration experience preferred.
  • Experience migrating IT infrastructure into a cloud environment.
  • Knowledge of business concepts, and an understanding of the links between major business processes, products, systems, and networks.
  • Preferred 3 years of experience leveraging and managing public cloud – AWS/GCP/Azure.
  • Advanced experience architecting and managing on premise and cloud-hosted environments.
  • In-depth understanding of all disciplines related to data center construction and management (e.g., DC Power, UPS, power distribution, generators and transfer switches, cabling).
  • Advanced understanding of virtualized storage environments as well as SAN storage.
  • Strong written and verbal communication skills.

While this role will have a lot of independent direction and projects, teamwork is a huge part of our environment. You must have strong interpersonal and communication skills, as well as strong team management and leadership. This role will work closely with business teams across the organization, from other highly technical, engineering-oriented teams to executive management. Knowing how to prioritize is key, and you’ll need strong project management and multi-tasking skills to be successful here. We need someone who has impeccable listening skills, maintains a cool head when things don’t go as planned, and can converse on technical subjects.

About Us:

At HomeAdvisor we create the digital tools and services that empower millions of service professionals to connect with hundreds of millions of homeowners. We are a dual sided marketplace that nurtures growth of the independent small business and delivers a seamless experience in home improvement. As #1 in the Homeservices category, our tremendous scale is the launchpad to boundless inventions in technology and product!

HomeAdvisor is the self-contained operating business of ANGI Homeservices (NASDAQ: ANGI), a federation of spirited technology companies that build for a better economy. In 2017, Angie’s List and HomeAdvisor combined to create the world’s largest Homeservices marketplace. We love the software that we invent, the millions of service professionals whom we empower and the hundreds of millions of homeowners whose lives we beautify. As a purposeful technology company, we foster a culture of collaboration, and nurture growth through innovation. We are proud to be recognized as a Top Workplace in Denver for 6 years and counting!

If you’re excited about joining a collaborative, high-impact team, send us your resume to start the conversation!

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Location

Nestled within the River North Art District east of the South Platt River is the home of our Denver HQ office. Caddy corner to a variety of popular local restaurants and bars, this location provides access to the after-work happenings residents enjoy and the office itself has a variety of amenities.

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