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Systems Administrator

| Colorado Springs

Are you looking to build a career working with different technologies and IT? Do you think you can deliver exceptional customer service? Tek Experts provides software support for Enterprise-level users of Office 365, Windows Server and Microsoft Azure cloud technology, and we take intense pride in helping companies handle their business operations.

The IT System Administrator’s role is to install/manage and maintain computers, servers, and telephony, network systems to ensure the stable operations of TEK’s IT assets.

 

What we’re looking for

 

Dynamic, passionate and proven people who want to make a positive difference with the people they work with and customers we support. You will have the ability to thrive in a fast-paced and challenging environment where everyone is empowered and committed to delivering the best in industry customer experience. Fluency in English (written and spoken) is a given, as is a ‘can do’ attitude and a thirst to learn and develop professional and soft skills.

 

Duties and responsibilities

 

Silent Operation:

·     Monitor, Maintain, and Manage all servers, IPBX and network devices at a site to keep them running properly

·     Coordinate with other System Admin at other sites to resolve problems and faults

·     Monitor and Utilize Internet Links and SIP providers

·     Follow Change control management while implementing system changes, upgrades, and updates

·     Responsible in creating and deleting telephone agents and ACD groups

·     Manage LAB and testing environments

·     Provide Technical support for other teams

·     Responsible in managing Backup/Restore file sharing, SharePoint and database systems

·     Ensure all IT Global policies/standards and procedures are in place and document new standards/procedures which are particularly applied to his/ her site

·     Conduct Daily/ Weekly and Monthly System Health checklist

 

Health Safety Security Environment

·     Maintain safety standards in the working environment that comply with TEK and partner’s HSSE standard

·     Ensure that all servers are protected by the latest anti-virus software

·     Ensure readiness of response to virus AND/ OR internet attacks

·     Make sure all Security ERs/patches/hotfixes to all servers

 

Business Continuity

·     Capacity planning for system upgrade

·     Fully understand Disaster Recovery Plan (DRP) for business continuity. Make sure the compliant with TEK’s global DRP. Join the project team for DR Exercise

·     Technical Representative at his/ her site for solving Crisis problems

 

 

Competences

 

·     Process-oriented with a general knowledge of server and client systems hardware.

·     Virtualization – general knowledge/concept, basic experience in provisioning/administration with any vendor hypervisor (VMware ESX, Microsoft HyperV, Citrix Xen…)

·     Server OS: Windows 2008 (R2), 2012 (R2)

·     Client OS: Windows 7,8.x,10

·     Networking: general knowledge of devices, LAN/WAN concepts, data transmission, routing, protocol stack, DNS, DHCP, load balancing, firewalls

·     Active Directory – concept, topology, general admin tasks

·     PowerShell – administration, scripting

·     O365 / Messaging applications – Exchange, Lync, Sharepoint (or alternatives from other vendors)

·     Mobile Device Management

·     Additional knowledge in cloud technologies, backup software

·     Strong technical skills with IPBX (VoIP), Server technology, Virtualization

·     Strong in IT Service Management for Incident, Change and Configuration Management

·     Good in Crisis Management

·     Excellent Troubleshooting skills

·     Capable of being self-managed

·     Team player

Education and Experience

·     MCSA, CCNA certification or higher is advantage but is not required

·     ITIL v3 or ISO20000 experience. (ITIL certification is advantage)

 

Why Tek Experts?

 

We at Tek Experts, believe in our team and we want you to be part of us. That means we provide ongoing support for your development and give you exposure to the newest technologies and working environments. We’re a modern, challenging and fast growing, business because of the success of our people. They are smart, curious, client-oriented and results-driven.
 

My Career. My Future. My Tek Experts.

Tek Experts is an equal opportunity employer. We do not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
 

Start fulfilling your dreams

If you think you have what it takes to make a difference and want to work for a company that can offer you unlimited potential then apply for this position now and tell us more about what you can bring to our business. You can also check out our other jobs.

 

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • Azure CloudLanguages
    • Microsoft 365Languages
    • ArcSightLanguages
    • IntuneLanguages
    • ITOMLanguages
    • Vertica Languages
    • Data ProtectorLanguages
    • Fortify (ESP)Languages
    • ADMLanguages
    • CAMCATLanguages
    • BrainsharkLanguages
    • SPARKS Languages
    • SSO Portal Languages
    • Power BI Languages
    • OneNoteLanguages
    • iRockLanguages
    • ATR Languages
    • ELA ChecklistLanguages
    • SE Portal Languages
    • GainsightLanguages
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • Microsoft 365Analytics
    • IllustratorDesign
    • PhotoshopDesign
    • Adobe CCDesign
    • InDesignDesign
    • HootsuiteCMS
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • KenticoCRM
    • DotmailerEmail
    • Google AdwordsLead Gen

Location

Right off I-25 towards the north of Colorado Springs.

An Insider's view of Tek Experts

What are some social events your company does?

We’ve the Trailblazers; our weekly walking/hiking trip which is great fun. Regular outings like the 4th of July picnic, Karaoke nights and we all look forward to our year-end party. We celebrate birthdays, run community events like clothing or school supply drives, and potlucks. Who doesn’t like to eat, right?

Alison

Recruiter

What projects are you most excited about?

It’s exciting to be a part of a growing company. I want us to have the best of the best employees working here. This company is a great start for candidates who are early in their careers to gain experience and knowledge so they can grow in their career and become an engineer or quality analyst or subject matter expert.

Crystal

Global Recruitment Coordinator

What makes someone successful on your team?

First and foremost it’s your attitude. You have to have the ‘Stronger Together’ mindset. We’re very collaborative as teams and as a company because you can’t deliver the best for your client or their customers on your own and our people recognize that. Working with your team mates, across other departments and other sites is the best way to succeed

Matthew

Technical Support Engineer

How do your team's ideas influence the company's direction?

We love to take and share ideas from all of our teams to make better company decisions. We recognize that some of the best ideas come from the people who are doing the job day in and day out. We try to be flexible at all times to make changes whenever we feel that a better idea has come along – and we implement those ideas quickly!

Henry

Site Manager

What does career growth look like on your team?

There’s opportunities at all levels and individual growth is what we’ve become known for! We believe in developing talent from within and giving them opportunities to be successful and be promoted. One of our values is Knowledge Matters; so we encourage everyone to excel and to continue to learn and develop so they’re prepared for what comes next.

Erika

Team Manager

What are Tek Experts Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Role dependent
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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