StarRez seeks a Senior Systems Engineer (Denver USA) as we continue to support the growth of a thriving residential housing industry. This is a global role that is very exciting and fast-paced. You will develop your skills in all areas of IT, Systems Administration/Engineering and work with a hard-working, happy, and super fun international team! We love what we do, and we want you to become part of our journey. If you are driven – positive, motivated, and have a strong desire to succeed + grow within the role and with the company – then keep on reading!

About us

StarRez is the global leader in student housing, property management, and conference software with over 800 customers worldwide.  We are expanding and seeking a highly motivated and energetic Systems Engineer with a track record of success within the IT space to join our Denver, CO IT Operations team. StarRez offers a mission-driven culture, friendly workplace, competitive benefits package, professional development, great location in the Metro Denver area, potential for international travel, and the opportunity for growth.

Primary Objectives

This role is responsible for delivering world class platforms for both our internal and cloud hosted platforms.  You will be involved in supporting & maintaining our internal systems hosted within our hybrid on-premise/cloud environment.

Major Accountabilities

• Working as a senior technical escalation point within business across levels 1/2/3.
• Working as a senior advisor within the team and business
• Ensuring timely delivery of projects and initiatives, keeping key stakeholders updated
• Maintenance, security, reliability & uptime of internal IT and Cloud platforms
• Driving continuous improvement within our systems and processes, including documenting changes.
• Automation & ongoing improvement to deployment of systems, infrastructure & software

Competencies Required

Skills

• Ability to think logically and analytically to troubleshoot issues
• Innate technical ability and problem solving skills
• Ability to prioritise workload, manage time and schedule tasks, and be resilient to changing priorities
• Ability to manage multiple projects and multitask
• Resourceful, self-managed and energetic
• Excellent written and verbal communication skills
• Ability to interact with peers, management and colleagues
• Ability to see issues through to completion

Knowledge and Experience Essential

• 5+ years experience and success in a Senior Systems Engineer role or similar technical position
• Excellent knowledge of Systems Admin fundamentals – including Maintenance, Security, Networking, Backups, DR
• Excellent knowledge and experience across either Hyper-V or VMware ESXi/vCenter platforms.
• Networking Experience - Cisco or DellEMC desirable.
• Previous hands-on/production experience leveraging cloud technologies and platforms (Microsoft Azure Preferred)
• Scripting and language skills – PowerShell
• Experience working with security and compliance standards e.g. PCI DSS/SoC2/ISO
• Knowledge and support experience for the current/recent Microsoft Server stack:
  • Active Directory, Microsoft Exchange, SQL Server, Windows Server2012R2-2019, Windows 10

Desirable

Knowledge and support experience for the current/recent Microsoft Server stack:

• Microsoft Systems Center – DPM, SCCM, VMM, EndPoint.
• Microsoft SharePoint
• Microsoft IIS, ADFS, and other core server tools
• Microsoft Azure Stack HCI (Storage Spaces Direct) experience
• Scripting and language skills – SQL
• Automating processes and systems – taking the DevOps approach to repeatable tasks
• Software development and deployment exposure a huge advantage

Values and Attitudes

• Customer focused
• Security Focused
• Structured, process minded
• Takes ownership and pride in work
• Proactive and takes initiative
• Commitment and dedication to work within deadlines, follows through with tasks
• Willing to ask for help, learn and try hard
• Enthusiastic and positive attitude, gets involved
• Team player who is approachable, friendly and helpful
• Adaptable and flexible

Workplace Health & Safety Responsibilities

All staff are required to take reasonable care for their own health and safety and that of other personnel who may be affected by their conduct.

• Participate in the development of a safe and healthy workplace.
• Comply with instructions given for their own safety and health and that of others, in adhering to safe work procedures.
• Co-operate with management in its fulfilment of its legislative obligations. Take reasonable care to ensure their own safety and health and that of others, and to abide by their duty of care provided for in the legislation.
• To report any injury, hazard or illness immediately, where practical to their supervisor.
• Not place others at risk by any act or omission.
• Not willfully or recklessly interfere with safety equipment.

The benefits of working for StarRez

StarRez is committed to keeping their employees happy. StarRez provides its staff with world-class open office spaces with the optional stand-up desks. In addition to this, we provide competitive benefits and compensation packages including health, medical, dental, and vision insurance, and 401K retirement plan options. We have regular team events, weekly Friday lunches, professional development opportunities, and potential opportunities to travel overseas to our international offices (Melbourne, AU, & London, UK).

StarRez is a highly-engaged company and one that prides itself on taking care of its employees & customers. Our culture and values are the foundation of our success and at the core of our business. We focus on customer service, teamwork, positive attitudes, taking responsibility, building relationships, managing expectations and something we love to call the Z-Factor which is our passion, innovation, care and enthusiasm.

If you want to join an innovative company that allows you to share your knowledge and embrace the latest in technology to make a difference, apply now to make sure you don’t miss out on this exciting opportunity. 

StarRez is dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. We do not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, or any other status protected by federal, state or local law.