Who You Are

You have Heart for Service

We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them.

You are Curious

We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software.

You Find a Way

We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude and we do what we say we will do. 

About Alchemer:

Founded in 2006 Alchemer is an enterprise data collection, orchestration, and analytics platform that helps some of the biggest brands to deliver on their missions by enabling them to operationalization feedback by integrating critical data from their Customers (employee, users, patients, vendors, etc) into their key business systems through an easy to use, low code SaaS platform.

About the Job:

We are looking for a Salesforce Administrator who is excited to be a part of a fast-moving team that is working to always improve the technology services and business systems provided to internal customers.

Key responsibilities & duties

• Support and manage the companies core systems, primarily including SalesForce, Zuora, Hubspot, Salesloft, and DOMO.
• Perform administrative functions across all IS systems, including user provisioning, reports, maintenance, triage, access changes, upgrades, workflows, reporting, and more
• Proactively identify opportunities to improve services, automate tasks, increase availability, and wow our internal customers.
• Live our company values: Heart For Service, Be Curious, Find A Way!

Qualifications

• You’re a very quick learner, capable of learning new systems and absorbing new information.
• You love solving problems and making things faster and easier for the end user.
• You are a good multi-tasker, able to effectively balance project work, tickets, and the face-to-face support of end users.
• 1+ years of experience supporting internal customers.
• 1+ years of experience with Salesforce Administration or an active Salesforce Administrator Certification
• Experience with Apex code is a HUGE plus!
• Experience with Billing/Subscription Management SaaS tools, BI tools, ETL processes, Marketing Automation tools, and 3rd party data providers are all a plus!

Compensation for this position includes an annual base salary of $70,000 to $80,000, eligibility for an annual bonus, and participation in the Founder’s Pool program.

Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and eleven paid company holidays.

Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.

In our beautiful new Colorado headquarters, we are actively returning to an in-office presence and as we do so, the health and safety of our team members and customers is our top priority. As part of our return-to-office and recruiting processes, we are requiring vaccination status of our employees and candidates.