Overview

The Opportunity:

With 6,000+ clients and over 500,000 screens deployed, FWI’s software platform is driving Visual Communications to millions of people every day, all over the world. We are a values-driven organization that encourages our employees to bring their authentic self to work every day and empowers everyone to make a tangible impact on our products, clients and culture. Our employees are passionate about their craft, but they are also parents, skiers, comedians, runners, animal lovers, foodies and phenomenal human beings who appreciate our dedication to providing a healthy work/life balance.

We’re proud to be one of Built In Colorado’s top digital tech companies. At FWI, our culture is important to us. We are a diverse team of talented, passionate people who want to make a difference, but don’t take ourselves too seriously. If our core values speak to you, we want to meet you:

• Bring your best self
• See it
• Own it
• Crush it
• Be Gracious

The Salesforce Administrator works with the Business Intelligence team to support the Business Intelligence function, including ERP implementation and maintenance, Salesforce.com maintenance, data warehousing, dashboards, and reports. The Salesforce Administrator interacts directly with Accounting, Operations and other functions who utilize BI. This role requires technical aptitude, time and process management skills, analytical skills, attention to detail and teamwork.

The compensation package will be aligned to each candidate’s experience and qualifications. All applicants must be authorized to work in the United States.

Responsibilities

Primary Responsibilities:

• Generate reports and dashboards that provide information for managers to make business decisions
• Maintain data warehouses and ensure their accuracy
• Provide end-user support for Salesforce.com issues including system configuration and system maintenance.
• Maintain and enhance Salesforce custom objects, page layouts, workflows, alerts, reports and complex dashboards within Salesforce
• Maintain User Profiles, Role Hierarchy, Sharing Rules and Security
• Import and Export Data
• Keep current with Salesforce.com features and functionality and provide recommendations for process improvements
• Support special projects as assigned. This includes service contract maintenance and ad-hoc reporting.
• Support individual business units, including Executives, in dashboard and report creation
• Other duties as assigned

Qualifications

Requirements for Success:

• Bachelor’s degree or equivalent experience required
• 1-3 years of experience with operational support using Salesforce.com
• Excellent verbal and written communication skills are essential
• Strong problem solving and analysis skills
• Ability to multi-task various projects and balance priorities
• A strategic thinker with superb attention to detail
• Proactive desire to learn with intellectual curiosity and research capabilities
• A can-do attitude and a great team player

Helpful for Success:

• 1-3 years of experience in sales, marketing operations, and/or financial administration
• SF.com certification a plus
• IT certifications and/or master’s level degree preferred

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status