Because you belong at Twilio

The Who, What, Where and Why

Twilio’s Physical Security & Safety team is growing rapidly and seeking an experienced and dynamic security leader for the position of Project Manager, Physical Security Technology. This individual will work alongside a high impact security technology team focused on deploying and maintaining physical security and life safety solutions and technology programs. The successful Project Manager, Physical Security Technology will work through challenging situations and circumstances to effectively plan, manage, and deploy physical security technology systems, programs, and personnel. This position will be based in Denver, CO and reports to Twilio’s Senior Manager, Physical Security Technology. 

Who?

Twilio is looking for an experienced project manager professional with a demonstrated track record of managing physical security technology teams and contractors through the deployment and maintenance of physical security systems and operational milestones of global projects from start to finish.

• 8+ years of project management experience, including 3+ years with physical security projects
• Experienced communicator and able to collaborate with diverse sets of technical, non-technical, on-site, and remote people
• Technical experience and expertise sufficient to understand higher-level technical problems being solved
• Experience in spotting blockers and dependency problems in advance of impact and moving solutions for these blockers forward
• Motivated to do or achieve something because of your own enthusiasm or interest, without the need of pressure from others
• Willing to answer for the outcomes resulting from your own choices, behaviors, and actions. Take ownership of situations that you’re involved in.
• Bachelor’s degree (advanced degree preferred) in engineering or similar or equivalent experience
• Understanding of security systems technology and their capabilities
• Experience conducting risk and vulnerability assessments and operational security design/planning
• Willing and able to travel to any of the global Twilio facilities sites and work flexible off-hours and weekends as required.

Bonus Points for:

• PMP, PSP, PSC, or other physical security certifications

What?

We are seeking a sharp, personable, highly-organized Project Manager, Physical Security Technology to support our team as we continue to grow our Physical Security Technology program. This is an opportunity to work with a stellar security & safety team on the daily functions that are at the core of Twilio. 

What you’ll do:

• Be the point of contact for the office build projects
• Coordinate with any external project management resources used at each office build out site
• Work with domestic and international remote teams in different time zones across the globe
• Proactively identify and clearly communicate messages and updates regarding blockers, dependencies, risks, and current status to all stakeholders for Physical Security projects, including escalating through levels of management when necessary. 
• Define scope with input from Physical Security team members from the Technology, Operations, and Emergency & Life Safety teams. 
• Discern and identify hidden requirements that will impact risk or dependencies during planning, design, and implementation
• Determine what resources may be leveraged for each site to complete work on schedule
• Manage remediation efforts for site or infrastructure issues while determining Day 1 project readiness 

Why?

The Twilio Physical Security Technology team is on a mission to hire the very best employees to ensure the highest standards of safety and security are implemented at all Twilio properties and functions. We are actively scaling for current and future growth and believe that we can add value to Twilio through our collaboration with other departments and teams. We realize that new ideas have to come from everywhere in the organization, and we know the next big idea could be yours. You will have an incredible impact on how we achieve our goals of sustained excellence and scalability, and your role is integral into growing Twilio. 

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience.  We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.

Where?

This position will be located in our office at 1801 California St. in Denver, CO. You will enjoy our office perks: catered meals, snacks, game room, ergonomic desks, massages, Wednesday dinners, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability.