About Boom Supersonic

Boom Supersonic is a Denver-based company redefining commercial flight by bringing supersonic flight back to the skies with Overture. This historic airliner is designed and committed to industry-leading standards of speed, safety, and sustainability. Boom’s vision is to bring families, businesses, and cultures closer together through supersonic travel and make the world dramatically more accessible. 

Boom is the first commercial airplane manufacturer to commit to a carbon-neutral flight test program and to build sustainability into its entire aircraft program. The company is backed by world-class investors and has 30 aircraft on pre-order. Founded in 2014, Boom has assembled a team of over 150 full-time employees who have made contributions to over 220 air and spacecraft programs.

Are you passionate about building the supersonic future? Come join the team and help us make aviation history!

Role Overview

Boom is seeking a PLM Specialist to join as a member of the Corporate Information Technology Team who will be responsible to provide application support for Boom's computer aided design (CAD) and product lifecycle management (PLM) platform composed of Dassault 3DExperience ENOVIA and CATIA V6. This 3DExperience environment is home to the design and production data of the Overture aircraft.

The  PLM Specialist at Boom is a strong technical individual contributor that is able to optimistically approach software application problems, effectively troubleshooting them and driving them to a resolution while providing world class customer service. This level of technical prowess and customer relations results in operational excellence within Boom’s PLM environment for the Overture program.

Responsibilities: 

• Provide end-client technical support for the PLM environment
• Troubleshoot support tickets and work with the software vendor to resolve issues
• Perform application testing to reproduce software defects, evaluate procedures and workarounds, and validate new software releases
• Creation of documentation, training guides, and release notes
• Participate in program meetings as needed to identify new requirements and foster support for future projects to enhance and/or expand the functionality of the PLM environment
• Actively work to improve daily processes
• Other duties as assigned

Required Knowledge, Skills, and Abilities: 

• Minimum of 3 years experience operating in a production PLM software environment supporting Dassault branded CAD and PLM software
• A Bachelor’s degree in Computer Science, Information Technology, Engineering or related discipline or 5 or more years of work experience in supporting CAD/PLM and related solutions
• Strong customer service skills
• Excellent communication skills written and verbal
• Quality focused and results driven
• Works well under pressure 
• Prioritize and organize job duties
• Strong interpersonal relationships with constructive and cooperative working relationships with both internal and external clients
• Technical curiosity and willingness to explore beyond previous experiences
• Eagerness to dive deep into aerospace CAD/PLM solutions
• A learners mindset, proactive/self-directed with a strong desire to improve
• Google Workspaces, Microsoft Office Suite

 Preferred Knowledge, Skills, and Abilities: 

• PLM database/server/client environment fundamentals 
• CRM (customer relationship management software) familiarity i.e. Zendesk, JIRA 
• SDLC (software development life cycle) practices
• QA (quality assurance) and software testing
• Basic level database scripting for troubleshooting (SQL/MQL)
• Business analysis, process mapping and technical writing foundations

Compensation: 

• Salary Range for this position is $80,000-$110,000 and is based upon years of experience that is commensurate with the level of the position
• Robust equity program with significant upside potential
• Open PTO

To conform to U.S. Government aerospace technology export regulations (ITAR and EAR), applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about ITAR here (https://www.pmddtc.state.gov/?id=ddtc_public_portal_itar_landing)

Boom is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and business need. 

Want to build a faster future? Come join Boom.