Junior IT Support Technician at SpotX (now part of Magnite)

| Greater Denver Area
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Join SpotX as a Junior IT Support Technician in Denver (Broomfield), Colorado.
SpotX is the leading video advertising platform shaping digital video and the future of TV globally and is headquartered in Denver with 10 offices throughout the US, EMEA, and APAC regions. In the US, SpotX works with nearly all major OTT stakeholders and reaches 4 out of 5 viewers of ad-supported CTV, or 50 million households.
As an IT Support Technician, you will install, configure and maintain all office laptops, desktops, servers, printers, WiFi, VPN, AV equipment and office networks while also supporting our remote workforce with IT support.
Key Responsibilities:
  • Filter help desk requests, provide basic support and troubleshooting
  • Account administration and password resets
  •  Application navigation assistance
  • Setting up all hardware and software for SpotX employees
  • Antivirus and cyber security awareness
  • Gather users information and analyze the issue
  • Assist in installing and maintaining WiFi in HQ and all remote offices
  • Assist in installing and maintaining VPN in HQ and all remote offices
  • Triage, escalating support to Tier 2 and Tier 3, when needed
Requirements and Experience:
  • Strong understanding of WAN/LAN technologies
  • Subject matter expert on both Apple devices and PC's
  • Subject matter expert on both iPhones and Droids
  • Subject matter expert in WiFi technologies
  • Subject matter expert in office VPN. Strong communication skills
  • Required to climb, balance, bend, stoop, kneel or crawl
  • Lift and/or move up to 50 lbs
Additional Details:
  • This position is based in Denver (Broomfield), CO and includes competitive pay, unlimited time off, a comprehensive benefits package (including medical, dental, vision insurance), 401k matching program, education assistance, gym reimbursement, and parental leave. 
  • The base compensation range for this role: $40,000 - $50,000. 
  • At SpotX, we strive to promote and sustain a culture of diversity, equity, inclusion and belonging. We hire based on experience and potential, without regard to race, color, national origin, sex, marital status, sexual orientation, gender identity, age, religion, disability, protected veteran status, or any other characteristic prohibited by federal, state, or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
  • COVID-19 Precautions: remote interview process, virtual onboarding for new hires

SpotX is:
  • An innovative company building best-in-class technology from 10 offices around the world (including Denver, New York City, London, Singapore, Sydney, Tokyo and Belfast)
  • A fun, casual, and collaborative culture with a commitment to work-life balance
  • An award-winning organization, check out our latest accolades here
  • Committed to work life balance, offering a company-wide annual holiday break: our offices are closed from Christmas to New Years
  • Proud to give back through the SpotX for Change Program matches up to $250 per year of employee donations to charities. SpotX contributed over $50K to charitable organizations in 2020
  • Featured on The Muse, learn more about our company and view employee testimonials here
  • In the news...check out our latest updates here

SpotX Values:
We LOVE our customers.
We BELIEVE in our people.
We RESPECT each other.
We are DRIVEN.
We are SPOTX.

About SpotX:
SpotX is the leading video advertising platform shaping digital video and the future of TV globally. The company’s solutions enable media owners to monetize content across all screens and streams while providing advertisers with direct access to brand-safe, premium inventory. With best-in-class technology purpose-built for video, SpotX’s trusted, privacy-compliant solutions are employed by some of the largest media owners in the world including A+E Networks, Crackle Plus, The CW Network, Dentsu CCI, Discovery, Electronic Arts, Fox Corporation, fuboTV, Gannett, Microsoft, Newsy, Pluto TV, Roku, Sling TV, and Vudu. In the US, SpotX works with nearly all major OTT stakeholders and reaches 4 out of 5 viewers of ad-supported CTV, or 50 million households. SpotX is a subsidiary of Bertelsmann’s RTL Group and is headquartered in Denver with 10 offices throughout the US, EMEA, and APAC regions. Learn more at www.spotx.tv. 
Learn more at www.spotx.tv and follow @SpotX on Twitter and LinkedIn.
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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • HadoopFrameworks
    • HBaseDatabases
    • MySQLDatabases
    • WordpressCMS
    • HubSpotCRM


Our Colorado office is in Broomfield - between Denver Metro and the beautiful mountains of Boulder, CO.

An Insider's view of SpotX (now part of Magnite)

What are some social events your company does?

Our team does work from breweries a few times a month or quarter which is fun way to work and have a relaxing brew outside of the office also after hours we have gaming nights every few months where we just get to play video games with our team.


Software Automation Engineer

How do you collaborate with other teams in the company?

In my department, we work with many different teams and the open concept workspace and use of Slack really aids in making that easy!


Account Coordinator

What does career growth look like on your team?

Making significant contributions to the codebase, being put in charge of projects, being given the ability to merge code, promotion to senior software engineer (or whatever position is appropriate for your skill level), and assisting others in their projects as needed.


Software Engineer

What are SpotX (now part of Magnite) Perks + Benefits

SpotX (now part of Magnite) Benefits Overview

SpotX (now part of Magnite) offers a competitive benefits package for our global team including: Equity and Employee Stock Purchase Plan, Pension and Retirement Savings Plan in Several Countries, Comprehensive Healthcare Benefits for You and Your Family, Generous Time Off, Holiday Breaks and Summer Fridays, Family-Focused Leave Benefits, and Cell Phone Subsidy. We also invest in you: through:Performance Management, and Investment in Diversity Initiatives, Bonusly Peer-to-Peer Recognition Program, Turning Recognition into Tangible Perks and Magnite Swag, Community Service Events, Wellness Coach—Meditate and Recharge with an Unlimited User Account for You and a Plus One.

Volunteer in local community
Community and collaboration are important values at SpotX. As such, we have a team the supports employee engagement, company activities and community involvement.
Partners with Nonprofits
Through our SpotX for Change program which matches up to $250 per year of employee donations to charities, SpotX contributed over $35K to charitable organizations in 2019. Supporting 75+ charities.
Friends outside of work
Eat lunch together
Intracompany committees
With the addition of our Employee Resource Groups like "Parents & Caregivers", we can offer support (like advocacy, benefits info and camaraderie) to those who share life circumstances.
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
With the addition of our Employee Resource Groups like "Parents & Caregivers", we can offer support (like advocacy, benefits info and camaraderie) to those who share life circumstances.
Hiring Practices that Promote Diversity
Some of our 2020 goals include: equal gender representation on interview panels, sourcing underrepresented candidates nationally, expanding into remote hiring and enhanced mentorship programs.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible spending account options are available with dependent care reimbursement and medical reimbursement account options allowing you to set aside pre-tax dollars for certain expenses.
Disability Insurance
Short-Term Disability covers 60% up to $2,500 of weekly salary after 14 days of disability. Long-Term Disability covers 60% up to $10,000 of monthly salary after 90 days of disability.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Our health and welfare plan includes medical, dental, vision and prescription drug coverage from major national carriers. Domestic Partner coverage is also available.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Join SpotXers in kickball and softball teams, organized evening and weekend activities like mountain biking and climbing, and more ping pong than you could ever want to play.
Mental Health Benefits
Our Employee Assistance Program offers a variety of options for mental health support including free virtual counseling sessions and education for managers on supporting supporting employees.
Retirement & Stock Options Benefits
SpotX is committed to helping its employees save for the future, by offering a 401k plan, including multiple investment choices and matching. We also offer financial planning support.
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Philanthropy is an important value at SpotX. SpotX's Gift Matching Program matches contributions from eligible employees to non-profit organizations. Bolstering your contributions to worthy causes!
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 12 weeks of leave for childbirth and 4 weeks for parental leave including paternity, surrogacy, or adoption.
Flexible Work Schedule
SpotX understands the complexity of working from home during a pandemic and provides employees with a flexible work schedule that includes flexible start and end times, as needed.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Customize pre-tax deductions to help pay for your commute to and from work. If your commute changes throughout the year, make adjustments on the fly to your contributions.
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
SpotX Gym Reimbursement program is designed to help employees stay motivated and achieve their fitness goals. SpotX will pay 50% up to $600/year for full-time salaried employees.
Professional Development Benefits
Job Training & Conferences
In addition to onsite job training and conferences, we offer Lynda.com, a leading online learning platform that helps anyone learn business, software, technology and creative skills to achieve goals.
Tuition Reimbursement
For education opportunities that SpotX approves, the company will reimburse eligible employees 50% of the cost of the education tuition up to a maximum of $5,250 annually.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program varies by department but may include 1-to-1 buddy program or career support by executive level leaders.
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Work-life balance. Unlimited PTO (work it out with your team first!), company closed from Christmas to New Years. Make a real difference - your code reaches millions of people as soon as you release it. Work in a fun, casual, team environment. We care about our employees and aim to offer competitive salaries, benefits, development programs and career pathing to support longevity at SpotX.

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