Recurly is growing! Join us to make subscriptions a competitive advantage for businesses worldwide. Recurly is a leading enterprise subscription billing platform that serves companies of all sizes, including some of the largest Fortune 500 organizations in the world. We are seeking an IT Administrator to work closely with Recurly’s IT infrastructure. This role will perform both technical and administrative tasks to ensure the functionality, efficiency, and satisfaction of Recurly’s corporate staff.
The IT Administrator must be knowledgeable in macOS software and systems with at least one (1) year experience as an IT Administrator. The role requires critical thinking and problem solving with high attention to detail. The perfect candidate will have excellent communication and people skills as end-user support and teamwork are critical aspects of the role as an IT Administrator.
Responsibilities:
- Provide technical support and training for end users
- Act as the link between end-user and higher level support
- Assist with the configuration and deployment of end-user systems
- Install and configure software and hardware (OS, applications, etc.)
- Perform maintenance activities (patches, etc)
- Collaborate with other teams to maintain standards and functionality
- Ensure meeting room functionality and organization
- Provide A/V assistance for company meetings
- Maintain inventory levels such as equipment, peripherals, etc.
- Manage IT supplies and ensure they are kept clean and organized
Requirements:
- 1+ years of experience as an IT Administrator in a macOS environment or similar experience (such as Apple Genius)
- Experience with basic network administration and help desk support
- Familiarity with GSuite, SSO, MFA, Okta, Jamf, Salesforce,
- Self-starter work style
- Skills to setup and troubleshoot Audio/Visual equipment and software
- Ability to take ownership of issues and drive them to resolution
- Strong communication and interpersonal skills
- Very detail oriented with a high sense of urgency
- Excellent organizational and interpersonal skills
About Recurly
Recurly is an enterprise-class subscription management platform that cuts through the complexity of subscription management to optimize and automate revenue growth. Founded in 2009, Recurly uses an open platform approach to easily connect with a broad variety of back-office systems. In addition to enabling lightweight and flexible custom integrations, Recurly also has powerful out-of-the-box integrations with enterprise solutions like Salesforce, NetSuite, and Avalara to provide efficiencies through end-to-end automation of billing events throughout the customer lifecycle.
Recurly's flexible architecture, coupled with deep expertise in the payments industry is validated by the billions of dollars in transactions the company processes each year. Thousands of companies worldwide depend on Recurly to manage and optimize their rapidly-growing subscription businesses.
Offices located in San Francisco, California, Boulder, Colorado and New Orleans, LA.