Health Insurance Renewals & Onboarding Advocate at Gusto

| Greater Denver Area
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Employee benefits are tricky. They’re even trickier for employers aiming to renew group benefits in a ever-changing health care space. As a member of our New & Renewed Customer Onboarding team, you will be helping set up new health benefits accounts with health insurance carriers and our customers directly to help them navigate this challenging space.
 
Gusto’s New & Renewed Customer Onboarding team is passionate about using innovative technology and service to elevate the health benefits experience of small business owners and their employees. Each team member is a true owner and makes a tremendous impact every day. You will use your time-management skills to streamline benefit administration with insurance carriers, drive operations and communications with third-party partners, and build Gusto’s health insurance platform that makes benefits with Gusto revolutionary.
Here’s what you’ll do day-to-day:
  • Work directly with customers and health insurance carriers to implement employee benefits packages
  • Work with carriers to ensure that the administration of health benefits is precise and delightful for our customers, employers and employees
  • Provide guidance, assistance, and support to customers at key moments in their health benefits setup with Gusto
  • Be a knowledge partner! Research, document, and educate others on updates related to internal process, external policy, and best practices
  • Be a thought partner! Work with our product team to help create a product that can deliver the best customer experience at scale
Here's what we're looking for:
  • 1-2 years of work experience (preference for health insurance/health benefits exposure)
  • Passion for reducing operational inefficiencies and pain points
  • Excellent written and oral communication skills
  • Flexibility to work collaboratively with cross-functional teams
  • Knowledge of benefits implementation or insurance
  • Comfort with ambiguity and proven time management and prioritization skills
About Gusto

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks

Location

1201 16th St, Suite 350 , Denver, CO 80202

What are Gusto Perks + Benefits

Gusto Benefits Overview

We believe in taking care of you...

In order to do the best work of your life, it is important that you are valued and taken care of. At Gusto, we value our employees above all else and are committed to continually seeking out new ways to foster their well-being. Our values drive how we work and also how we design our benefits program.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
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