Director, Partner Success Managers at RingCentral

| Greater Denver Area
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What if the solutions you sold changed the way the world communicates?

What if you had the freedom of a startup and the resources of a global enterprise?

You’d break new ground. Raise the bar for performance. And do career-defining work.

That’s exactly the kind of environment we’re building together at RingCentral.

The RingCentral Sales team does more than close deals. We build, grow and nurture relationships—from small businesses to global enterprises. We’ve become the #1 global cloud-based communications provider because we’re not just selling—we’re changing the nature of communications. That’s why RingCentral is the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1 billion annual revenue run-rate. It’s an atmosphere of unlimited opportunity, where you’ll be supported by massive resources, unmatched training and a diverse, dynamic culture that’s built for winning, together.

You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!

RingCentral surrounds you with extraordinary technology and talent, in a people-first environment built from the ground up to help you do the best work of your career.

Ready to join the most innovative Partner Program in the industry? RingCentral’s award-winning Partner Team is a collaborative, goal-oriented organization that invests heavily in its people. Third parties like IHS Markit, Frost & Sullivan, and Aragon Research consistently list RingCentral among the best unified-communications-as-service platforms on the market. All we’re missing, is you!

The Director of Partner Success Managers will be responsible for the team of Partner Success Managers with focus on the development, management and growth of Master Agents and Distributor partners. You will be a decisive problem-solver with a bias toward results over activity and will bring creativity, outstanding planning skills, and a dedication to execution.

Must-Have:
  • Direct supervision of a team of partner success managers who support the RingCentral Master Agent and Distribution partners.

  • Responsible for Master Agent and Distributor partner relationships, including contracting, on- boarding, and ongoing management.

  • Drive business planning efforts with all partners that generate meaningful quarterly and annual plans.

  • Develop coordinated joint field selling efforts between the partners, partners agents and RingCentral Partner Managers including training and sales engagement with key sub-agents, training of partners’ Channel Managers on RingCentral service offerings and operational requirements, recruitment of new sub-agents (especially MSPs and IT VARs), and the development of integrated selling campaigns with key technology partners.

  • Crafts impactful, outstanding go-to-market strategies that drive sales and revenue growth and leverage each partner’s own strategic plan and strengths.

  • Serves as partner’s chief advocate within RingCentral, driving support, operational, sales and marketing initiatives to improve overall ease of doing business and to improve RingCentral’s position as a key strategic vendor.

  • Handle partner contracts, supervising adherence to overall terms and conditions, performance commitments, and other contractual obligations of partner.

Qualifications:
  • MBA or equivalent preferred

  • Business, Marketing or relevant technical field

  • Minimum of 10 years in telecom and/or high-tech channels, marketing or business development preferred, as well as experience in indirect channel management

Nice-To-Have:
  • Consistent record of successful people management

  • Individual must be proactive, have high energy, and be self-motivated

  • Strong executive presence and ability to build relationships internally and externally

  • Strong analytical and presentation skills

  • Outstanding interpersonal, networking and communications skills

  • Strong ability to work effectively within corporate hierarchy and across functional areas

  • Must be willing to travel (up to 50% travel)

Benefits and Amenities:
  • Centrally located in Centennial just south of the Denver Tech Center between Dry Creek & County Line on I-25

  • Comprehensive medical, dental, and vision

  • Flexible PTO

  • 401K match and ESPP

  • Complimentary breakfast and lunch daily, and fully stocked break rooms

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.

RingCentral is headquartered in Belmont, California and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team based strategic planning
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that encompass working together and having fun!
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
Customized development tracks
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