Director, Partner Success Managers at RingCentral
What if the solutions you sold changed the way the world communicates?
What if you had the freedom of a startup and the resources of a global enterprise?
You’d break new ground. Raise the bar for performance. And do career-defining work.
That’s exactly the kind of environment we’re building together at RingCentral.
The RingCentral Sales team does more than close deals. We build, grow and nurture relationships—from small businesses to global enterprises. We’ve become the #1 global cloud-based communications provider because we’re not just selling—we’re changing the nature of communications. That’s why RingCentral is the largest and fastest-growing pure-play provider in our space, with a market capitalization of over $18 billion, 30%+ annual growth and a $1 billion annual revenue run-rate. It’s an atmosphere of unlimited opportunity, where you’ll be supported by massive resources, unmatched training and a diverse, dynamic culture that’s built for winning, together.
You’ll find all the training, opportunity and resources you could ever want here - with all the work/life benefits you expect, and none of the micromanagement. RingCentral regularly brings home Best Place To Work awards from locations all over the world, and outstanding company ratings on Glassdoor and Comparably!
RingCentral surrounds you with extraordinary technology and talent, in a people-first environment built from the ground up to help you do the best work of your career.
Ready to join the most innovative Partner Program in the industry? RingCentral’s award-winning Partner Team is a collaborative, goal-oriented organization that invests heavily in its people. Third parties like IHS Markit, Frost & Sullivan, and Aragon Research consistently list RingCentral among the best unified-communications-as-service platforms on the market. All we’re missing, is you!
The Director of Partner Success Managers will be responsible for the team of Partner Success Managers with focus on the development, management and growth of Master Agents and Distributor partners. You will be a decisive problem-solver with a bias toward results over activity and will bring creativity, outstanding planning skills, and a dedication to execution.Must-Have:
Direct supervision of a team of partner success managers who support the RingCentral Master Agent and Distribution partners.
Responsible for Master Agent and Distributor partner relationships, including contracting, on- boarding, and ongoing management.
Drive business planning efforts with all partners that generate meaningful quarterly and annual plans.
Develop coordinated joint field selling efforts between the partners, partners agents and RingCentral Partner Managers including training and sales engagement with key sub-agents, training of partners’ Channel Managers on RingCentral service offerings and operational requirements, recruitment of new sub-agents (especially MSPs and IT VARs), and the development of integrated selling campaigns with key technology partners.
Crafts impactful, outstanding go-to-market strategies that drive sales and revenue growth and leverage each partner’s own strategic plan and strengths.
Serves as partner’s chief advocate within RingCentral, driving support, operational, sales and marketing initiatives to improve overall ease of doing business and to improve RingCentral’s position as a key strategic vendor.
Handle partner contracts, supervising adherence to overall terms and conditions, performance commitments, and other contractual obligations of partner.
MBA or equivalent preferred
Business, Marketing or relevant technical field
Minimum of 10 years in telecom and/or high-tech channels, marketing or business development preferred, as well as experience in indirect channel management
Consistent record of successful people management
Individual must be proactive, have high energy, and be self-motivated
Strong executive presence and ability to build relationships internally and externally
Strong analytical and presentation skills
Outstanding interpersonal, networking and communications skills
Strong ability to work effectively within corporate hierarchy and across functional areas
Must be willing to travel (up to 50% travel)
Centrally located in Centennial just south of the Denver Tech Center between Dry Creek & County Line on I-25
Comprehensive medical, dental, and vision
401K match and ESPP
Complimentary breakfast and lunch daily, and fully stocked break rooms
RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone.
RingCentral is headquartered in Belmont, California and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.