Checkr’s mission is to build a fairer future by improving understanding of the past. We believe all candidates, regardless of who they are, should have a fair chance to work. Established in 2014 and valued at $2.2B, Checkr is using technology to bring hiring to the next level. Our People Trust Platform uses artificial intelligence and machine learning to help thousands of companies modernize their background check process and make hiring safer, more efficient, and more inclusive. Some of our customers include, Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

A career with Checkr is an opportunity to work with some of the best and brightest minds, disrupt an industry for a better future, and give otherwise overlooked candidates access to employment. Checkr has been recognized in Forbes Best Startup Employers and is a top Y Combinator company by valuation. 

Ensuring our customers are mitigating risk is one of the top priorities of Checkr. A crucial part of this is ensuring our customers are operating within the parameters of not only Federal regulations, but State and Local laws as well. The Customer Compliance Program Manager will use their project management skills to scope, plan, and manage new and revisited programs in order to minimize Checkr business risk, and provide oversight into customers' end user responsibilities as dictated by federal, local, state regulations as well as contractual requirements. The position involves partnering cross-functionally across the Checkr Organization, including our Product & Engineering, Legal, Customer Success, and other teams on an ad hoc basis to ensure programs launch and are run successfully. A successful candidate will have a proven history of managing projects and programs, as well as experience in providing metrics and results around their projects and programs on an ongoing basis. 

Responsibilities:

• Scope, Plan, and Manage compliance projects and programs from conception through launch and maintain them on a scalable, ongoing basis. 
• Own Ad Hoc Customer Communications to provide real-time updates on compliance-related issues
• Partner with Legal Counsel to ensure programs are updated with new compliance regulations in a timely manner
• Strategically partner with teams like Product, Engineering, Customer Success and others to ensure timely delivery of projects and programs, ensuring a delightful customer experience, even when difficult situations arise
• Manage or Assist with ad hoc programs and projects as needed, i.e. ad hoc regulatory audits, internal compliance changes, FTC Inquiries, ets

What you bring:

• 2+ years Program or Project Management experience and 6-8 years cumulative professional experience
• Experience in Standardizing and Scaling processes and procedures
• Track record of mastering new systems and processes quickly
• Impeccable eye for detail
• Ability to stay on task and deliver results with minimal supervision
• A desire to innovate and improve the Customer Experience
• SQL and Excel Proficiency a plus
• Legal or Background Check Industry Background a plus
• Compliance, and/or Education Background also a plus

What you get:

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical, dental and vision coverage
• Unlimited PTO policy
• Monthly wellness stipend, home office stipend

*The base salary for this position will vary based on geography and other factors.  In accordance with Colorado law, the base salary for this role if filled within Colorado is $51,000-$60,000. 

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.   

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.

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