Envysion, a leading provider of video-based SaaS technology solutions for retailers, fast casual restaurants and wireless dealers, is seeking a Video & Analytics Configuration Specialist responsible for configuring analytics cameras used for People Counting and Line Time Counting, as well as our SaaS based Business Intelligence platform.

Core Functions

Video Analytics Configuration:

• Consult with installers to ensure ideal camera placement.
• Configure all newly installed analytics cameras.
• Validate accuracy of all analytics cameras.
• Evaluate installed analytics cameras monthly for accuracy and image discrepancies.
• Review alarm warnings proactively for installed cameras.
• Document processes used in configuration.

SaaS Video Platform Configuration:

• Configuration and setup of Business Intelligence platform to provide customers with valuable business insights

 Competencies and Skills:

• Ability to work in a collaborative environment
• Excellent written and oral communication skills
• Experience with Microsoft Office suite products
• Familiarity with Google products (mail, calendar, drive, etc.)
• Basic command line Linux knowledge a plus
• Reliable and dependable
• Self-motivated
• Strong problem-solving skills
• Keen attention to detail
• Process oriented
• Willingness to learn new skills
• Flexible schedule a plus

Education and Experience:

• High School Diploma or GED
• 3+ years of experience in a customer support role with progressive advancement in responsibilities/duties