Client Education Coordinator

| Greater Denver Area
Join our team as a Client Education Coordinator!  This junior position plays a supportive role within the Client Education team. The position is primarily responsible for creating and maintaining client-facing training material, leveraging the Adobe Creative Suite, and working with the team lead to build a vision for future offerings. The role also fulfills needed reporting and administrative training requests.
How you'll make an immediate impact:
  • Write technical content and training collateral for client-facing initiatives
  • Assist in designing, developing, delivering, and evaluating training curriculum via different mediums, including videos, articles, infographics, e-learnings, whitepapers, and more to support learning objectives
  • Monitor and track all client-facing changes in SpotX's technology and services on a regular basis
  • Update client-facing training resource libraries on a regular basis
  • Collaborates with business owners across operations, sales, product and engineering to understand business initiatives, challenges and priorities that can be incorporated into the learning experience
  • Compile data for reporting on the performance of training initiatives
  • Become a resident expert on internal tools and platforms
  • Communicate virtually/remotely with internal and external teams via such platforms as Google Hangouts, Slack, Email, etc
  • Performs other related duties as assigned by management

What we're looking for:
  • 1-2 years work experience, technical writing is a plus
  • Ability to deconstruct technical information from subject matter experts into digestible educational material
  • Proactive project management skills – initiative, planning, organizing, prioritizing and managing steps to successful completion
  • Driven, solution-oriented, and has the ability to overcome obstacles to drive projects through completion
  • Ability to function independently in a multi-task environment, as well as part of a team
  • Comfortable communicating with all levels of management and employees
  • Comfortable with a fast-paced, evolving work environment; able to quickly change directions in work and priorities
  • Comfortable with and receptive to feedback; quick to apply changes

Computer skills required:
  • Understanding of Microsoft Suite, Google Suite, or any other business-management products

Other skills required:
  • Advanced organizational skills
  • Excellent task and time management skills
  • Excellent writing and communication skills

Preferred skills:
  • Creative design tools, such as Adobe Suite products

When you join our team, we offer:
  • A fast-paced, innovative company building best-in-class technology from 12 offices around the world
  • A fun, casual, and collaborative culture with a commitment to work-life balance
  • Unlimited PTO (work it out with your team first!), company closed from Christmas to New Years
  • Comprehensive Benefits Package includes Medical, Dental, Vision, 401k matching program and education assistance
  • Free breakfast Fridays, fully stocked snack wall, gym reimbursement, charitable donation matching program

SpotX Core Values: 
  • Customer Service, Integrity, Respect, Initiative, Collaboration, Innovation and Adaptability

Visit our About Us page to learn more.
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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • HBaseDatabases
    • MySQLDatabases
    • WordpressCMS
    • HubSpotCRM

Location

Our headquarters is located in the northwest corridor of the Denver metro area, with an RTD park-n-ride, shops and dining within walking distance.

An Insider's view of SpotX

What are some social events your company does?

Our team does work from breweries a few times a month or quarter which is fun way to work and have a relaxing brew outside of the office also after hours we have gaming nights every few months where we just get to play video games with our team.

Neil

Software Automation Engineer

How do you collaborate with other teams in the company?

In my department, we work with many different teams and the open concept workspace and use of Slack really aids in making that easy!

Dakotah

Account Coordinator

What does career growth look like on your team?

Making significant contributions to the codebase, being put in charge of projects, being given the ability to merge code, promotion to senior software engineer (or whatever position is appropriate for your skill level), and assisting others in their projects as needed.

Shane

Software Engineer

What are SpotX Perks + Benefits

SpotX Benefits Overview

SpotX offers a competitive benefits package for our global team, including the must-haves like medical, dental and vision...and the perks like an annual gym reimbursement of up to $600. Full-time employees become eligible for company sponsored benefits on the first of the month following date of hire date. Domestic Partner coverage is also available. Wherever possible, we try to offer a choice of plan designs to best meet the unique needs of individual employees.

Culture
Volunteer in local community
Community and collaboration are important values at SpotX. As such, we have a team the supports employee engagement, company activities and community involvement.
Partners with Nonprofits
In 2019, we supported over 75 organizations with our charitable donations company-wide! This includes our gift matching, fundraiser and holiday giving drives. Go team!
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible spending account options are available with dependent care reimbursement and medical reimbursement account options allowing you to set aside pre-tax dollars for certain expenses.
Disability Insurance
Short-Term Disability covers 60% up to $2,500 of weekly salary after 14 days of disability. Long-Term Disability covers 60% up to $10,000 of monthly salary after 90 days of disability.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Our health and welfare plan includes medical, dental, vision and prescription drug coverage from major national carriers. Domestic Partner coverage is also available.
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Join SpotXers in kickball and softball teams, organized evening and weekend activities like mountain biking and climbing, and more ping pong than you could ever want to play.
Retirement & Stock Options Benefits
401(K)
SpotX is committed to helping its employees save for the future, by offering a 401k plan, including multiple investment choices and matching. We also offer financial planning support.
401(K) Matching
Performance Bonus
Match charitable contributions
Philanthropy is an important value at SpotX. SpotX's Gift Matching Program matches contributions from eligible employees to non-profit organizations. Bolstering your contributions to worthy causes!
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Customize pre-tax deductions to help pay for your commute to and from work. If your commute changes throughout the year, make adjustments on the fly to your contributions.
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
SpotX Gym Reimbursement program is designed to help employees stay motivated and achieve their fitness goals. SpotX will pay 50% up to $600/year for full-time salaried employees.
Professional Development Benefits
Job Training & Conferences
In addition to onsite job training and conferences, we offer Lynda.com, a leading online learning platform that helps anyone learn business, software, technology and creative skills to achieve goals.
Tuition Reimbursement
For education opportunities that SpotX approves, the company will reimburse eligible employees, 50% of the cost of the education tuition up to a maximum of $5,250 annually.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Work-life balance. Unlimited PTO (work it out with your team first!), company closed from Christmas to New Years. Make a real difference - your code reaches millions of people as soon as you release it. Work in a fun, casual, team environment – flip flops OK. Frisbees and foosball tables.

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