Business Systems Administrator

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GoSpotCheck is 120 of the best and brightest minds in Denver, who all share a common goal: Help large organizations better understand their execution in the field through real-time data collection. Companies with large field teams rely on audits and surveys to measure their performance, but their tools are clunky, outdated, and unreliable. We replace these old school data collection tools, like clipboards and spreadsheets, with an easy-to-use mobile app for field reps and a powerful reporting dashboard for management.

We are a fast growing enterprise SaaS company with millions of mission responses, tens of thousands of users, and customers in 70+ countries, including market leaders like Pepsico, Beam Suntory, Panera Bread, Dannon, Under Armour and more. With triple-digit year over year revenue growth, and $50m in capital raised, we are poised to continue to grow rapidly and become a market leader in the mobile enterprise space. Our offices are located in the lower downtown district of Denver. We take pride in the work we do, and truly love coming to work every day.

What You’ll Do

  • You’ll work directly with our Business Systems users and key stakeholders as a trainer, advisor, enabler and investigator. You’ll build and develop a deep understanding of the processes and systems that support all of the value streams across our company. You’ll help our team curate a pristine set of business data so we can keep making the right strategic decisions. You’ll help us find new tools, build new flows, and generally minimize friction for all of our commercial teams.

What We’ll Achieve

  • We’ll maintain a spotless SalesForce instance so our analysts and executives can be 100% confident that our data is always right.
  • We’ll provide proactive and highly responsive service and training to all of our SalesForce users.
  • We’ll build workflows, process flows and new layouts to streamline activities and help our customer and prospect facing teammates focus on what’s important.
  • We’ll ensure our ZenDesk instance always meets the needs of our best-in-class support team.
  • We’ll help all of GoSpotCheck choose and implement the right technology and tools for the right jobs.

Who You Are

  • You have at least 2-3 years of SalesForce experience. Certification is preferred, but we can also help you get there!
  • You have worked directly with business leaders across Sales, Support, Success, or Marketing teams.
  • Excellent written and verbal communication, engaging presence with executives, best-in-class attention to detail.
  • You’re at home cleaning and troubleshooting and resolving data validation and quality issues.
  • You’ve had exposure to Zendesk or a similar ticketing system, or business process mapping tools.
  • You’re action oriented and have a knack for moving projects forward - You always know which teams to turn to, and are able to orchestrate cross-team efforts beautifully.
  • You understand that in small business there is no job too small, and can point to times when you’ve been quick to get your hands dirty!
  • You’re extremely organized and leverage technology to improve communication, collaboration and accountability.
  • You appreciate and align with our company values.

GoSpotCheck offers competitive salaries and full benefits. We want to work with intelligent and motivated people who share our common values. We go above and beyond to create an atmosphere that allows people to be themselves, grow professionally, and enjoy a laundry list of work perks! We are proud category winners of the 2016 Denver Business Journal’s - Best Places to Work, as well as the 2017 Denver Post’s - Top Workplaces. GoSpotCheck is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.

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Location

While we encourage our team to work how they want and where they want, we just opened a brand new office in the heart of downtown. It is open to anyone who wants a collaborative office environment, a place for team meet-ups and lunches, or just a day off of Zoom!

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