Operations Coordinator
Connect First offers competitive salaries, stock options, comprehensive benefits, high matching 401k, wellness benefits, dog-friendly, unlimited Paid Time Off, and a casual yet demanding and fast-paced work environment. We find time to get outside and enjoy the best of what Boulder has to offer. Our “pay-for-performance” programs healthily reward rock-star achievements and intellect. We also pay for relevant continuing education, conferences, and skills development.
What it’s like to work with us. To understand who, how and why we work, check out our Operations Team’s Statement of Values: The Operations Team serves as the foundational structure, of which all other actions and teams grow from. Each decision the Operations Team makes, is with clear intent to make each of the areas it touches upon employee relations, financial formulations, product development, business practices, and structural planning an ethical, smart, and customer-centric choice.
About the role. The Operations Coordinator position provides support to the leadership, management and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization and to ensure financial strength and operating efficiency. It is also responsible for performing a wide range of Human Resources related duties including recruiting, job postings, coordinating and presenting employee on-boarding, training, maintaining the Company’s HRIS system, HR-related processes and employee records, providing employee assistance, coordination of Connect First tasks, assisting with and implementing company events, and ultimately be a champion of our company’s culture. The position accomplishes this through a respectful, constructive and energetic style, guided by the objectives of the company.
Qualifications.
Strong organizational skills and excellent attention to detail.
Strong process focus, training and implementation skills.
Strong interpersonal and problem solving skills.
Excellent written, verbal and interpersonal communication skills.
Ability to manage multiple priorities and work in a fast paced environment.
Strong technical skills, including proficiency with Google Apps software products (Docs, Sheets, Presentation).
Major Functions of this role.
Participate in the planning, development, implementation and support of operational activities.
Identify ways to streamline operational procedures between or within departments.
Support the management team and assist in developing and implementing plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
Assist in the development, communication and implementation of effective growth strategies and processes.
Foster a success-oriented, accountable environment within the company.
Payroll Administration.
Provide friendly, pleasant support and assistance for all employees by researching and acquiring information and answering questions on various topics.
Manage and administrate the Employee life-cycle: On-boarding, performance management, performance improvement plans, status changes, compensation changes, and off-boarding for all employees.
Maintain and update all HR related processes and training through employee lifecycle.
Serve as benefits concierge and liaise between employees and brokers for the administration of our employee benefits suite (medical, dental, vision, wellness, and pet insurance.)
Assist in the recruiting and selection of Connect First employees. Includes monitoring job posts to make contact with the most qualified candidates and scheduling and participating in interviews as appropriate.
Champion the Connect First culture by shepherding, organizing, planning, investigating new ways to make improve employee relations, productivity and overall happiness.
Other Requirements.
Experience managing an HRIS system. (*BambooHR experience a major plus.)
- Experience with project management tools (Asana, Basecamp, etc.)
- Basic experience with operational & financial planning.
Must have a high level of motivation.
Be a self-starter.
Education/Experience.
Bachelor's Degree in Business, Human Resources, Communications or related field, or equivalent work experience.
- 4+ years experience in Administrative operations and project planning.
2+ years experience in Human Resources.
2+ years experience in recruiting and interviewing.
Application process. Please apply by sending your resume & a cover letter. In your cover letter please tell us an example of how you used organizational and communication skills to improve a company shortcoming. This can be short and sweet. Submissions without this simple little anecdote will be passed to the back.
We look forward to hearing from you!
The Connect First Crew