Sr Director, Product Management - Brilliant Earth, Denver

Brilliant Earth is one of the fastest growing e-commerce jewelers in the world, and the global leader in ethically sourced fine jewelry. Founded in 2005, we have been featured in Time, The Knot, Refinery29, and Forbes, among many other media outlets. We are a team of dedicated individuals with a common goal of creating a more sustainable, transparent, and compassionate jewelry industry.

We are searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.  We are collaborative, hard-working team players that welcome challenges and rise to any occasion.  Our open workspace in the heart of Cherry Creek encourages conversation and collaboration.  From cross-departmental meetings to frequent happy hours, Brilliant Earth team members bring a top-notch attitude and a willingness to help each other grow. For more insight into our work environment and culture, and to hear from our employees, check out our profile on the Muse! 

Everyone at Brilliant Earth has a voice – we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume, link to your online design portfolio, and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond.

Position Overview:

The Senior Director, Product Management will lead overall product strategy, including trade-off decisions and software development. In this role, you will work cross-functionally with all other business functions and lead your team to bring the best consumer-facing and internal business toolset features to market. The Senior Director, Product Management is accountable for succeeding against identified business and technical goals; and sets the short and long-term product goals, for both customer-facing and internal business (ERP and CRM) toolsets.

The ideal candidate for this role is passionate about building and optimizing industry-leading e-commerce user experiences. This senior leader inspires a positive, high-energy, results-oriented culture across the team, encompassing product management, business analysts, software development and UX.

Key Responsibilities

• Execute complex, multi-dimensional product roadmaps
• Manage, develop and lead diverse teams of Product Marketers, Developers, Designers and Analysts
• Hands-on team player with ability both to provide direction and to own projects, including: development of new features (consumer facing and backend functionality), translating business needs into technical requirements, communicating with development teams, integrating with third parties, quality assurance, and defining/reporting on performance metrics
• Continue to develop a culture of innovation and experimentation
• Partner with relevant stakeholders, leading the development of launch and go-to-market plans
• Act as the voice of our customers, (both internal and external customers), ensuring business goals remain aligned with identified needs
• Continue to build the most optimal user experiences and set the direction for the design of the user experience
• Lead the team to determine prioritization, implementation and iteration of products
• Develop and maintain effective working relationships with development teams, focusing on efficiency and high-quality standards
• Identify issues and blockers that may delay the launch or impede the success of products in product portfolio (or strategic capability), communicate to leadership, assess alternatives, and take action to resolve

Qualifications

• 10+ years’ experience in Product Management or equivalent
• 6+ years’ experience in e-commerce, or relevant industry
• 5+ years’ experience building and leading high performing teams and priorities across multiple stakeholders
• Ability to synthesize multiple inputs and develop cohesive product roadmaps
• Demonstrated ability to understand and discuss technical concepts, prioritize and evaluate opportunistic new ideas with internal and external partners
• Proactive, solution-oriented mindset and approach to problem solving
• Exceptional interpersonal and communication skills, both written and verbal
• ERP knowledge (NetSuite preferred)
• Interest in socially and environmentally responsible organizations and products

The targeted budget for this position is $100-190K. This compensation budget range may be adjusted at any time at the discretion of the company.

Brilliant Earth offers a competitive benefits package. As a full-time Brilliant Earth employee, you can choose to enroll in medical, dental and vision insurance plans, 401(k) plan, and commuter benefits. We offer maternity and paternity leave, an open PTO policy, and an employee discount on our products. Employees of Brilliant Earth have access to WorkLifeMatters, an Employee Assistance Program which includes mental health counseling, and can participate in regular wellness events led by the culture team.  

Brilliant Earth is committed to the principles of Equal Employment. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws.