Marketing Operations Manager
We believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in – from recruiting to on-boarding, we make software to help every company be great at hiring.
Greenhouse is looking for a Marketing Operations Manager to join our team!
Reporting to the Director of Digital Marketing, the Marketing Operations Manager will own, build, and scale programs within the four pillars of marketing operations: Campaign ops, Platform ops, Developer ops, and Marketing Intelligence ops.
This role will be responsible for driving enablement and efficiency for the marketing organization by developing and optimizing processes, automation, team training and adoption, multi-touch analytics, and analytics/reporting on impact and outcomes of marketing initiatives. In addition, this role is responsible for collaboration with sales ops and revenue ops to assure alignment between cross-functional marketing and sales goals.
Who will love this job
- A data devotee – you love using data to inform strategic decisions and future planning
- A problem-solver – you use resources in new ways to solve problems
- A goal getter – you set and consistently hit (if not exceed) marketing campaign KPIs and OKRs
- A flexible builder – you find the right balance of process and flexibility to make sure Marketing Ops works for the team
- A collaborative leader – you bring big ideas to the table and can influence and lead a team to optimal collaboration
What you’ll do
- Create and maintain norms that govern how and where campaigns are built across tech platforms
- Collaborate with sales ops to ensure data hygiene and technical workflows
- Troubleshoot with platform support teams for tech platforms when necessary
- Build dashboards and key reports for analytics and optimization
- Design and deliver trainings on various operational topics both to internal business partners
You should have
- B2B marketing experience
- Experience owning a marketing or sales tech stack
- Expertise in marketing automation platforms; Marketo Expert Certification, a plus
- HTML and/or javascript knowledge, a plus
- Experience with business intelligence analytics tools (like Mode), a plus
- Adaptability; the ability to quickly switch contexts and remain highly productive in an agile environment
- Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter
Applicants must be currently authorized to work in the United States on a full-time basis.
If you are based in California, we encourage you to read this important information for California residents linked here.
Who we are
At Greenhouse, we celebrate having a diverse group of hardworking employees – and it hasn’t gone unnoticed. In 2019, we were ranked #4 in Fortune’s Best Workplaces in New York and #5 in their Best Company Culture. We’ve also been recognized as a Best Company for Diversity by Comparably, and have been named to Inc. Magazine’s Best Workplaces list. We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment.
For all our employees, we offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, flexible vacation, disability coverage, employer paid life insurance, mental health resources, financial wellness benefits, and a fully paid parental leave program. For US-based employees, we offer commuter benefits and a 401(k) plan, and for Dublin-based employees we offer a pension plan.
Our success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we’re committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DE&I throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we’re increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we’re building a team to face the world’s increasingly complex and diverse hiring needs.