Zoom Video Communications is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. Zoom is redefining the future of communications.
We are looking for a Head of Solutions & Hardware Product Marketing leader to manage a team of exceptional product marketers who define and empower the strategic GTM direction of our collaboration and hardware partner solutions. Driving positioning, personas, messaging, contents, training and education, pitch decks and sales collaterals, the team operates with an insights-led customer-centric approach that shapes our product recognition and differentiation. The role will own the strategy for building trust and effectively telling the story of Zoom’s solutions across all segments and verticals.
The ideal candidate has a blend of strategic mindset, technology expertise, and managerial skills who drives execution with a result-oriented and measurement-based mindset.
Provide a strategic vision for Zoom’s solutions and hardware partner GTM and ensure robust and flawless execution of its mission
Develop and lead integrated cross-functional business plans that build recognition and differentiation through an insights-led customer-centric approach
Articulate our Zoom value propositions, understand unique personas, and ensure customers fully recognize Zoom benefits
Drive new product launches and success — including GTM strategy, pricing, messaging, AR, sales enablement, campaign assets
Identify partners for application development, integration, and go-to-market
Align with customer marketing and demand generation teams to create sales tools, integrated campaigns and marketing assets that make an impact throughout the buyer’s journey
Participate in joint customer meetings to elevate the Zoom solutions discussions, to identify customer/market requirements and to support the sales team in achieving their revenue and growth targets
Work closely with product management to ensure that market and industry-specific needs are translated into product requirements
Lead and mentor a team of talented product marketers; hire and cultivate new talent to support new collaboration and room solutions and hardware partner efforts
Build and deliver keynote level content and strategic events
Understand the product and unique personas and use cases
Shape analyst’s PoV through inquiries, briefings, and other strategic engagements
You have demonstrated experience and passion for innovation and technology
You think outside of the box and identify new ways of GTM
You have excellent communications skills – written and verbal – and enjoy speaking at events and webinars
You are great at aligning teams to achieve a common goal
You excel at building relationships in a matrix environment
You are accomplished at creating differentiated messaging and assets
You balance strategic thinking with tactical execution
You use quantifiable metrics to measure performance
You think globally, understand different cultures and enjoy working as part of a global team
You enjoy working in a fast-paced environment
Bachelor’s degree / MBA (preferred)
15+ years of professional experience in sales and marketing roles, including vertical marketing, and 8+ years of management experience
Working knowledge of video / phone / chat communication (incl. but not limited to hardware partners, developers, security, etc.) and industries’ best practices in the competitive space.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
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