Pando Telecom is a B2B firm headquartered in Crested Butte and with an office in Golden, Colorado. We are a leading telecommunications infrastructure provider for commercial enterprise industries. We deliver communication solutions that serve business functions, drive innovation and revenue, and create a seamless integration of connected people and things. Pando's services include turn-key wireless solutions, RF design, project management, engineering, commissioning, and software support. 

Our primary focus is customer relationships and satisfaction. We offer products, services, and programs that engage the customer from inception until completion throughout the lifecycle. We love what we do, and it shows. Our work environment is fast-paced, flexible, and rewarding. At Pando, we ensure the built environment serves people like trees in a forest—seamlessly connected at the roots. Our name was inspired by the networks of trees—specifically Aspen trees. Our headquarters is next to one of the largest Aspen groves in the world - also known as a Pando. 

This position is within our Platform Operations Team. This team is responsible for driving development of our PAR product. PAR, by Pando Telecom, revolutionizes device monitoring with its 'single pane of glass' dashboard, offering unparalleled control and visibility over network infrastructure. This intuitive platform not only simplifies complex network management but also proactively monitors system health, ensuring reliability and reducing downtime. Designed for scalability, PAR adapts to diverse industry needs, making it an essential tool for businesses aiming to optimize their network operations with ease and efficiency.

Core responsibilities include:

• Document processes, systems, and configurations to ensure that knowledge is shared and practices are standardized across the team.
• Continuously learn new technologies and practices related to DevOps, cloud computing, containerization, and automation to improve skills and contribute more effectively to the team's goals.
• Work closely with DevOps team, share feedback, and implement solutions that improve development and deployment processes.
• Assist with troubleshooting and resolving issues related to the deployment and operation of software.
• Set up and maintain monitoring solutions to track the performance of applications and infrastructure.
• Help manage and monitor cloud-based or on-premises infrastructure to ensure that resources are optimized and costs are controlled.
• Assist in setting up and maintaining CI/CD pipelines to enable automatic code integration and deployment
• Automate repetitive tasks related to software development, deployment, and operations using scripts and DevOps tools.
• Responsible for developing and optimizing data queries and visualizations to ensure clear and effective presentation of performance metrics, facilitating informed decision-making and comprehensive monitoring.

Preferred Technical Qualifications::

• Proficiency with Git and Git workflows
• Familiarity with at least one programming or scripting language (e.g., Python, Bash, Golang).
• Familiarity with at least one query language (e.g., SQL, PromQL).
• Basic knowledge of DevOps principles and practices, including automation, collaboration, and operations efficiency.
• Understanding of the core concepts that drive efficient, maintainable, and scalable code.
• Exposure to container technologies (e.g., Docker) and orchestration tools (e.g., Kubernetes, Docker Swarm).

Interpersonal Competencies:

• Ability to troubleshoot and solve problems efficiently.
• Good verbal and written communication skills to effectively collaborate with team members and stakeholders.
• A strong desire to learn new technologies and continuously improve.
• Ability to adapt to changing technologies and project requirements.
• Ability to work effectively as part of a team, as well as independently.

Compensation: 

• Salary
• Performance based bonuses
• Cell phone stipend/home internet reimbursement

 Benefits:

• Unlimited PTO
• Medical, Dental, Vision, Life, 401k

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors, including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. 

Pando provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.