Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Come work alongside one of the most progressive organizational development teams in the hottest company and contribute to our rapid growth! We are looking for the most talented, creative, insightful, hands-on, action-oriented intern to join our special department for the summer. As an Organizational Development Intern at Zoom, together we will find solutions to some of the complex problems companies experience while scaling.

The qualified candidate will be a self-starter who is meticulously organized and able to coordinate and track information for multiple projects at a time. This is a dynamic position that requires critical thinking, flexibility, and the ability to shift priorities frequently while maintaining attention to detail and achieving high-quality standards.

Your Responsibilities will include:

• Build an HR process library:

  • Collect and document HR business requirements. Partner with each of the HR Centers of Excellence (Talent Acquisition, DEI, University Recruiting, Compensation, Benefits, Talent Development, Business Partner, Systems, Services & Support, Reporting & Analytics) 

  • Propose a database schema for a business and technical HR process library

  • Design a user interface and navigation system

  • Adhere to Business Process Modeling & Notation 2.0 Framework

    • Triggers

    • Decisions

    • Activities 

    • Tasks

    • Resources (people or tools)

    • Terminators

    • Dependencies

  • Collect and/or document processes across the HR and People lifecycle (Job Requisition Posting through Separation)

  • Collect feedback during development, propose changes, and work with PX Services and Technology for approval

  • Design an operational and maintenance model

Qualifications:

• Applicants must be currently enrolled in an educational program and working towards a degree in computer science, computer information systems, or even organizational development, or a similar degree in a related field. Prior internship or work experience strongly preferred 

• Organized, resourceful problem-solver, reliable team player, a nimble learner, and demonstrated high attention to detail and follow-through to project completion.

• Strong interpersonal communication skills

• Some level of comfortability and experience with presentations or group facilitation. 

• Ability to multi-task and adapt to shifting priorities in a fast-paced environment.

• A passion for Zoom’s mission, vision, values, and culture

• Willingness and adequate means of completing internship fully remotely for 2021