About the position

IntelePeer powers the new customer experience. Our Atmosphere® CPaaS enables companies to communicate better – driving more revenue, improving their customer experience, and making better business decisions – leveraging omni-channel Automation & Self-Service, AI, and Analytics, all delivered through a single easy-to-use cloud platform that works seamlessly with existing business solutions.

We provide a fast-paced, innovative, and casual environment that people love to work in, designed to broaden a candidate’s professional experiences while promoting self-confidence, accomplishment, and career development.

REPORTS TO: Chief Financial Officer

Position responsibilities

• Collaborates with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through talent management.
• Identifies key performance indicators for the organization’s human resource and talent management functions; assesses the organization’s success and market competitiveness based on these metrics.
• Researches, develops, and implements competitive compensation, benefits, performance appraisal, and employee incentive programs.
• Provides guidance and leadership to the human resource management team; assists with resolution of human resource, compensation, and benefits questions, concerns, and issues.
• Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
• Maintains knowledge of laws, regulations, and best practices in employment law, human resources, and talent management.
• Drafts and implements the organization’s staffing budget, and the budget for the human resource department.
• Participates in professional development and networking conferences and events.
• Performs other duties as assigned.
• Recruiting, training, and onboarding of new employees

Education

• Bachelors degree in Human Resources, Business Administration, or related field required.
• At least ten years of human resource management experience required, with strategic, talent management, and/or business development experience highly preferred.
• SPHR or SHRM-SCP is strongly preferred.

Expertise & experience

• Prefer having led an HR organization at a publicly-traded company
• Knowledge of Equity, Options, RSUs
• Knowledge of and experience with varied human resource information systems.
• Proficient with Microsoft Office Suite or related software.
• Occasional travel

Competencies

• Excellent verbal and written communication skills, interpersonal and conflict resolution skills, and organizational skills with a lot of attention to detail.
• Strong analytical and problem-solving skills and supervisory and leadership skills.
• Thorough knowledge of employment-related laws and regulations.