Our Purpose 

Small business makes the world go round – it's the heart of the global economy. At Xero we want millions of small businesses to thrive through better tools, information and connections. We aim to make being a small business more efficient and profitable, and more enjoyable too. 

How you'll make an impact

We are looking for a Talent Experience Coordinator to support our US Talent Experience (TX) team. The ideal candidate thrives in a time-sensitive fast-paced environment, is energized by a dynamic role, and is an expert in multitasking and staying organized. This role is ideal for someone looking to learn and grow their career in talent acquisition and/or human resources. You have a get it done attitude, and go above and beyond to create a world-class experience for all three of your primary stakeholders: job candidates, hiring teams and TX colleagues.
What you'll do

• Support a growing team of recruiters with coordinating candidate interviews (onsite, Google Hangouts and phone screens) globally. You will be juggling multiple calendars in many time zones at once, which requires flexibility and patience. Accuracy is a must!
• Utilize our ATS, phone calls and email to provide a high-touch candidate experience
• Partner with recruiters to create a fun and professional recruiting experience for each candidate
• Update our applicant tracking system (Jobvite) and monitor the database to ensure candidate progression is being tracked properly
• Solve problems, improve and automate processes, and think outside of the box with little direction
• Serve as primary POC for background and reference checks, and other pre-employment and onboarding logistics
• Assist with talent-related events and campaigns - both internally and externally
• Look after the day-to-day administrative work of the TX department, to include processing invoices and purchase orders, coordinating team meetings, running reports, liaising with vendors, etc

What you'll bring 
Critical competencies

• Balancing Stakeholders: understand the expectations and needs of both internal and external stakeholders, taking a proactive approach to shaping, influencing, balancing and aligning stakeholder interests
• Resilience & Adaptability: ability to successfully navigate a fast-paced, high-growth environment, excelling in the face of ambiguity and frequent change. Comfortable with limited information or direction; self-directed and proactive
• Communication & Interpersonal Skills: adept at influencing, negotiating and building rapport with people across teams, functions, cultures and levels
• Effective Work Habits: reliable and dependable, adheres to procedure; values trust and independent work
• Quality of Work: work completed with efficiency and attention-to-detail
• Confidentiality & Professional Maturity: maintain strict confidentiality and sensitivity with privileged information
• Technical Aptitude: high degree of comfort and fluency with new tech tools/applications 

Experience

• 1+ years of startup recruiting coordination, HR assistance, administrative support, or equivalent scheduling and people-oriented experience
• Experience working with key stakeholders at all levels - must be comfortable communicating directly with hiring managers
• Must have experience with the G-Suite: Gmail, Google Docs, and Google Hangouts
• Preferred experience with people management software systems (HRIS, ATS)
• Bachelor's degree preferred in human resources, business, communications, or a related field

This is an outstanding opportunity in a dynamic, fast paced, growth-orientated business.If you meet the above criteria, then we'd like you to be a part of the next chapter of the Xero success story. At Xero, we encourage diversity, foster innovation and reward success.
Xero is an Equal Opportunity Employer.