Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

No candidates will be considered without a cover letter.

Job Responsibilities:

• Design and deliver comprehensive curriculum for managers and leaders using multiple modalities (classroom, virtual, e-learning etc.). This requires using relevant content that can captures your audience’s attention demonstrating your value
• Help managers facilitate employee development; formulate career paths and devise learning strategies that enable mobility
• Shape competency model framework used to serve as a foundation for all professional development efforts in the organization
• Conceive of a performance management approach that encourages ongoing dialogue
• Structure a promotion process that ensures fair and equitable opportunity for all staff
• Own the implementation of an employee engagement survey including reporting and action planning
• Build an on-boarding processes that helps integrate new joiners from Day 1 through their first year
• Support any change management efforts the business may require
• Consult to business leaders and design custom solutions based on needs
• Participate on other ad hoc activities 

Job Requirements - Minimum Years of Experience:

• Minimum of 10 years of hands-on leadership/organizational development experience
• Worked in multiple and diverse work environments
• Experience in rapidly growing organizations preferred

Job Requirements - Skills, Knowledge and Abilities:

• Advanced knowledge of instructional design and content generation around management principles
• Advanced knowledge of principles of organizational development and organizational effectiveness that touch all aspects of the employee life-cycle
• Advanced knowledge of teaching, facilitation, consulting, coaching, program development
• Advanced knowledge of the design and implementation of performance management systems
• Excellent process improvement
• Excellent verbal and written communication, relationship building, decision making, problem solving, creativity and organizational skills
• Possess a consultative approach partnering closely with the business on all activities; client-focused
• Cares about the client 1st and foremost, has high expectations for themselves, is fun to be around and gets the work done!

Job Requirements - Education:

• Master’s degree in Organizational Development, Education, Business, Psychology or related field

Check us out with a free download: zoom.us/download

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!